Demo

Sr. Manager, Operations

Performance Team
Hopedale, MA Full Time
POSTED ON 4/14/2026
AVAILABLE BEFORE 5/11/2026
About Us

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Job Description

Summary:

Manages multiple large-scale operations and all activities related to operations and development of company products by performing the following duties personally or through subordinate supervisors.

Essential Duties And Responsibilities

Develops and maintains distribution center operations business plans to include all programs, P&L, and customer requirements.

Provides input to the development customer relationship strategy.

Establishes production and quality control standards, develops budget and cost controls, and obtains data regarding types, quantities, specifications, and delivery dates of products ordered.

Provides guidance to the development of a distribution center process plan, including personnel requirements, material needs, safety requirements, facility needs, equipment needs, and customer-specific requirements.

Ensures all established costs, quality, and delivery commitments are met.

Coordinates processing activities with all other functions of the organization and suppliers to obtain optimum production and utilization of human resources, machines, and equipment.

Reviews production and operating reports and directs the resolution of operational and maintenance problems to ensure minimum costs and prevent operational delays.

Performs administrative activities associated with the effective management of warehouse operations, including compiling, storing, and retrieving production data for reports.

Determines responsibilities of assigned organization and staff positions to accomplish business objectives.

Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.

Supervisory Responsibilities

Manages subordinate managers who manage employees in Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory and Auditing, and customer service departments.

Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include P&L, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education And/or Experience

Bachelor’s degree (BA/BS); Five to ten years related experience and/or training; or equivalent combination of education and experience. Various levels of P&L experience highly desired. Spanish speaking skills a plus.

Schedule

Wed-Sat - 4PM-2.30AM

Company Benefits

  • Medical
  • Dental
  • Vision
  • 401k Company Match
  • Employee Assistance Program
  • Paid Time Off
  • Flexible Work Schedules (when possible)
  • And more!

Pay Range

$110k -$120k annually

  • The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

You must be authorized to work for any employer in the U.S.

Performance Team is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Performance Team is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.



We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or accommodation to use our website, apply for a position, or perform a job, please email us at accommodationrequests@maersk.com

Salary : $110,000 - $120,000

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