What are the responsibilities and job description for the Account Manager position at Performance Team?
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Performance Team handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Summary
Manage and coordinates activities of workers in processing shipments, inventory, orders, and all needs of assigned account.
Schedule
1st Shift M-F 0700-1600
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Directly manage warehouse and/or office employees assigned to account functions. Carries out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/or Experience
Bachelor’s degree preferred with 1-2 years experience in a “customer facing” environment such as sales, account management, or similar role.
Must have experience developing and enhancing strong client relationships; must proactively address customer issues and questions.
Ability to handle multiple tasks and customer requirements simultaneously; must be time and process management focused.
Strong Leadership Skills And Project Management Experience.
Must possess excellent verbal and written communication skills; must be able to communicate effectively with customers.
Must be diplomatic, possessing excellent people and relationship building skills
Lead and/or participate effectively on a team and work with other teams
Computer skills are generally required to include inventory systems, and possibly customer software.
Company Benefits
$75k to $80,168.00
Performance Team is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Performance Team is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or accommodation to use our website, apply for a position, or perform a job, please email us at accommodationrequests@maersk.com
If you are seeking to be a part of a family, this is the place for you!
Performance Team handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Summary
Manage and coordinates activities of workers in processing shipments, inventory, orders, and all needs of assigned account.
Schedule
1st Shift M-F 0700-1600
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- You will serve as a key point of contact with the customer.
- Focus the sales effort around identifying and fulfilling customers' current and future needs.
- You will help identify opportunities where Performance Team services fit the customer’s ongoing business strategy.
- Talks with customers by phone or in person and receives orders for shipment, storing, delivery, or general processing.
- Coordinates with warehouse personnel to oversee incoming and outgoing account activities to ensure accuracy, completeness and condition of shipments. Compiles records of orders, adjusts errors and complaints.
- Projects changes in account activity and plans labor requirements accordingly. Submits written and/or verbal reports on activity and projected labor expenses.
- Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance.
Directly manage warehouse and/or office employees assigned to account functions. Carries out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/or Experience
Bachelor’s degree preferred with 1-2 years experience in a “customer facing” environment such as sales, account management, or similar role.
Must have experience developing and enhancing strong client relationships; must proactively address customer issues and questions.
Ability to handle multiple tasks and customer requirements simultaneously; must be time and process management focused.
Strong Leadership Skills And Project Management Experience.
Must possess excellent verbal and written communication skills; must be able to communicate effectively with customers.
Must be diplomatic, possessing excellent people and relationship building skills
Lead and/or participate effectively on a team and work with other teams
Computer skills are generally required to include inventory systems, and possibly customer software.
Company Benefits
- Medical
- Dental
- Vision
- 401k Company Match
- Employee Assistance Program
- Paid Time Off
- Flexible Work Schedules (when possible)
- And more!
$75k to $80,168.00
- The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
- INDEED
Performance Team is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Performance Team is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or accommodation to use our website, apply for a position, or perform a job, please email us at accommodationrequests@maersk.com
Salary : $75,000 - $80,168