What are the responsibilities and job description for the Aftersales Manager position at Performance Resourcing?
Aftersales Manager (Premium Brand
Wimbledon
£75,000 OTE/annum
We are currently recruiting for an experienced Aftersales Manager to join a well-established franchised car dealership in the Wimbledon area.
This is an excellent opportunity for a driven and results-focused individual to lead a high-performing aftersales department and further develop their career within a reputable automotive business.
The Role
As Aftersales Manager, you will take full responsibility for the performance and profitability of the aftersales department. You will play a key role in delivering an outstanding customer experience while ensuring operational efficiency and strong financial results.
You will lead, motivate, and develop a large team, ensuring all processes are effectively implemented and continuously improved to drive customer satisfaction and business success.
Key Responsibilities
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Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Wimbledon
£75,000 OTE/annum
We are currently recruiting for an experienced Aftersales Manager to join a well-established franchised car dealership in the Wimbledon area.
This is an excellent opportunity for a driven and results-focused individual to lead a high-performing aftersales department and further develop their career within a reputable automotive business.
The Role
As Aftersales Manager, you will take full responsibility for the performance and profitability of the aftersales department. You will play a key role in delivering an outstanding customer experience while ensuring operational efficiency and strong financial results.
You will lead, motivate, and develop a large team, ensuring all processes are effectively implemented and continuously improved to drive customer satisfaction and business success.
Key Responsibilities
- Deliver departmental financial targets, budgets, and KPIs
- Drive workshop productivity, efficiency, and utilisation
- Oversee the Vehicle Health Check process and maximise upsell opportunities
- Increase sales of added-value products (service plans, extended warranties, etc.)
- Lead, coach, and develop your team in line with brand standards
- Ensure exceptional customer service is consistently delivered
- Maintain a safe and compliant working environment in line with Health & Safety regulations
- Monitor performance data and implement improvements where needed
- Minimum 2 years’ experience in a similar Aftersales Manager role within a franchised dealership
- Proven track record of delivering strong financial and operational performance
- Strong leadership skills with the ability to inspire and lead by example
- Customer-focused mindset with a passion for delivering excellence
- Analytical and detail-oriented, with the ability to use data to improve processes
- Excellent communication and organisational skills
- Flexible and adaptable leadership style
- Competitive basic salary with strong OTE potential up to £75,000
- Company car
- Performance-related bonus scheme
- Private Health Insurance
- Access to employee discounts (Perks at Work)
- Ongoing training and career progression opportunities
- Supportive and professional working environment
Please visit our website to view our Privacy Policy.
Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Salary : $75,000