What are the responsibilities and job description for the Sales Associate position at Performance Local LLC?
Job Summary
We are seeking a motivated and enthusiastic Call Center Representative to join our growing team. The ideal candidate is passionate about delivering excellent customer service and has strong communication skills. In this role, you’ll be a key part of the customer experience—assisting callers with their questions, resolving issues, and promoting relevant products or services. This position is perfect for someone who enjoys helping others and is looking for opportunities to grow within the company.
Duties
- Answer incoming calls and respond to customer inquiries in a friendly and professional manner
- Provide detailed product and service information to help customers make informed decisions
- Meet individual and team performance targets, including call quality and customer satisfaction
- Collaborate with team members to improve service delivery and support overall call center goals
- Maintain a thorough understanding of company products, services, and promotions
Qualifications
- Previous experience in a call center or customer service role is a plus but not required
- Excellent verbal communication skills and a clear, professional phone manner
- Basic computer skills and the ability to learn new software systems quickly
- Strong problem-solving abilities and attention to detail
- A positive, team-oriented attitude and a willingness to learn
- Ability to multitask and manage time effectively in a fast-paced environment
Join our team as a Call Center Representative and help us deliver top-notch service and support to our valued customers!
Job Type: Full-time
Pay: $800.00 - $1,500.00 per week
Shift:
- 8 hour shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Pompton Lakes, NJ 07442 (Required)
Work Location: In person
Salary : $800 - $1,500