What are the responsibilities and job description for the Front Office Receptionist position at Performance K9 Training?
Front Office Support Specialist (Part-Time)
Performance K9 Training, Inc. is North San Diego County's premier dog training and boarding facility, founded by internationally recognized dog trainer David Greene. David has represented Team USA in four World Championships, earning third-place finishes at both the World Championships and the World Cup. Our reputation is built on excellence, professionalism, and exceptional care for both dogs and their owners.
We are seeking a Part-Time Front Office Support Specialist to join our growing team. This is an excellent opportunity for someone who enjoys working with people and dogs in a fast-paced, customer-focused environment. Previous experience in a kennel, veterinary hospital, grooming salon, or other pet care setting is preferred but not required.
Position Details
- Schedule: 8–20 hours per week
- Office Hours: 8:30 a.m. – 5:30 p.m., seven days a week
- Some Weekend availability is required
- Starting Wage: $19.00 per hour
What You'll Do
As the first point of contact for our clients, you will play an important role in creating a positive experience for both our human and canine guests.
Responsibilities include:
- Welcome clients and visitors in person and over the phone with professionalism and enthusiasm.
- Assist with dog check-ins and check-outs.
- Process payments using cash, credit cards, and checks.
- Schedule appointments and manage calendars.
- Answer client questions and provide exceptional customer service.
- Perform data entry, maintain records, and organize office files.
- Support daily administrative operations to keep the front office running smoothly.
- Work closely with our training and kennel staff to ensure excellent communication and customer care.
Qualifications
We're looking for someone who:
- Is comfortable working around dogs of all breeds and sizes.
- Enjoys interacting with people and providing outstanding customer service.
- Has excellent communication and organizational skills.
- Is detail-oriented, dependable, and able to multitask.
- Demonstrates sound judgment and problem-solving abilities.
- Is proficient with Microsoft Word, Excel, email, texting, Adobe Acrobat, and calendar systems.
- Thrives in a team environment while also working independently.
Physical Requirements
This position requires the ability to:
- Sit, stand, bend, reach, walk, push, pull, and stoop throughout the workday.
- Lift and carry up to 40 pounds.
- Move frequently between the front office and kennel areas as needed.
Why Join Performance K9?
At Performance K9 Training, you'll become part of a dedicated team passionate about providing exceptional training, boarding, and customer service. Every day is different, and you'll have the opportunity to build relationships with our clients while working alongside experienced professionals who love what they do.
If you are reliable, positive, organized, and enjoy working in a fast-paced environment with both people and dogs, we'd love to hear from you!
How to Apply
Please email your current resume with your work history, phone number, and personal email address to ybarraconsultingservices@gmail.com.
Applications submitted without a resume cannot be considered.
Job Type: Part-time
Pay: From $19.00 per hour
Application Question(s):
- Are you available to work weekends?
Experience:
- Front desk: 1 year (Required)
Ability to Commute:
- Bonsall, CA 92003 (Required)
Ability to Relocate:
- Bonsall, CA 92003: Relocate before starting work (Required)
Work Location: In person
Salary : $19