What are the responsibilities and job description for the Credit Coordinator position at Performance Food Group?
We Deliver the Goods:
Under direct supervision, performs a wide variety of credit and collection functions. Following established guidelines, takes action to recover delinquent accounts. Gathers, compiles, and maintains basic credit information. Contacts customers regarding delinquent payments and prepares reports reflecting status of credit and collection activity. Exercises considerable discretion in collection activities but must obtain internal approvals as defined. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Position Responsibilities:
- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Under direct supervision, performs a wide variety of credit and collection functions. Following established guidelines, takes action to recover delinquent accounts. Gathers, compiles, and maintains basic credit information. Contacts customers regarding delinquent payments and prepares reports reflecting status of credit and collection activity. Exercises considerable discretion in collection activities but must obtain internal approvals as defined. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Position Responsibilities:
- Process customer applications including investigation and electronic document organization and storage
- Reviews accounts for proper payments, identifies potential credit problems, minimizes debt exposure to company and per PFG Financial policy propose changes to credit terms based on performance.
- Analyze and interpret numerical data and perform financial analysis.
- Assist in reconciling accounts.
- Manage new accounts with company credit guidelines.
- Communicate with drivers on collection/drop decisions and credits on account (e.g., approve/deny charges on Collect On Delivery (COD) customers and monitor on cash customers.
- Performs other related duties as assigned.