What are the responsibilities and job description for the Automotive Service Advisor / Writer position at Performance Chrysler Jeep Dodge RAM Fiat?
PERFORMANCE AUTO GROUP IS EXPANDING!
WE ARE LOOKING FOR DEDICATED INDIVIDUALS TO BECOME PART OF OUR AWARD-WINNING TEAM AT OUR SOMERVILLE FORD and CJDRF DEALERSHIPS!
Service Advisor responsibilities:
- Greeting customers promptly and courteously; and answering phones.
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer
- Determining and recommending needed maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verifying that the final invoice reconciles with the work performed on the repair order
- Explaining all completed work and charges to customers’ requirements
- REYNOLDS AND REYNOLDS
- Performance Automotive Group is an EOE.
- Drug and Background checks are required.
Job Type: Full-time
Pay: $60,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $60,000 - $95,000