What are the responsibilities and job description for the Service Advisor position at Performance Chrysler Jeep Dodge RAM Centerville?
Description:Compensation:$50,000 to 75,000 Annually (Experence-based)Bonus Givaway Outing Every Three Months!Performance Jeep Dodge RAM Centerville seeks professionals holding the title of Service Advisor! You will engage with customers to address vehicle concerns, create work orders, and simplify complex repairs. If you love vehicles and helping others, we invite you to be part of our mission to deliver exceptional customer satisfaction to Every Customer, Every Vehicle, Every Day!We Offer Comprehensive Benefits:MedicalDentalVisionLifeShort- and Long-Term DisabilityPaid Time OffRetirement 401K Plans with Generous Company Match!Why Choose Performance Chrysler Jeep Dodge RAM Centerville?Highest Volume CJDR Location in Both Dayton and Cincinnati, OH!Newly upgraded facilityBrand new employee break roomAdvancement rewards for top performersState of the art showroomModernized customer loungeNew vehicle delivery showcase expansionPerformance Chrysler Jeep Dodge RAM Centerville, offers a wide selection of quality vehicles and a commitment to exceptional customer service. Our supportive team fosters a positive work environment and provides ongoing training for employee growth. Join us in delivering excellent buying experiences for Very Customer, Every Vehicle, Every Day!Requirements:Responsibilities: Maintain your Customer Satisfaction Scores at or above the district goalReceiving in customers and their automobiles in the most effective and timely mannerConstant communication with your service techniciansCalling customers with diagnostic results and recommendations from your techniciansSelling the recommendations from your techniciansCommunicate authorized recommendations to your technicians with a “promise time” for completion of workPrompt call to customers when vehicle is washed and readyNotify your customer if there are any delays to the “promise time” and why; before the “promised time” for pick upClose all repair orders and review with customers as they pick up their automobilesQualifications:3 years of Service (Writer) experience preferredHigh school diploma/GED preferredCompetent level of computer literacySubstantial time management techniqueGeneral understanding of automotive maintenanceMaintain an energetic, positive, and respectful attitude with everyoneValid driver’s license with a driving record that allows you to drive customers and company vehicles.Performance Chrysler Jeep Dodge RAM Centerville is a drug-free workplaceThank you for considering a career at Performance Chysler Jeep Dodge RAM Centerville! We're looking for friendly, enthusiastic team players who are passionate about delivering Excellent Service Department Experiences. Consider this an invitation. Let's succeed together!
Salary : $50,000 - $75,000