What are the responsibilities and job description for the Welcomer / Chiropractic Patient Experience Specialist position at Performance Chiropractic, LLC?
Are you the person who makes people feel welcome?
Some people walk into a room and immediately make others feel comfortable. They notice people. Remember names. Connect quickly. They can talk to almost anyone.
And when things get busy, they can flip a switch—stop chatting, focus, prioritize, and get things done.
If that sounds like you, keep reading.
We're looking for a special kind of person to join Performance Chiropractic in Williamsburg.
We call this person a Welcomer.
You won't just sit behind a desk. You'll help create the experience our patients have from the moment they walk through our door until they leave.
We're looking for someone who:
- Loves people and connects easily with all kinds of personalities and generations.
- Is warm, engaging and positive—but can quickly switch from people mode to task mode.
- Is organized, energetic and comfortable working at a fast pace.
- Takes initiative rather than waiting to be told what to do.
- Can confidently help someone make a decision, schedule an appointment, understand their financial responsibility, or take the next step—with clarity, kindness and a smile.
- Is humble enough to learn and confident enough to contribute.
You'll wear many hats.
You'll be cross-trained in:
Front Tech Financial Tech DocuTech/Note Scribe Balance Tech Exam Tech
You need to be able to change hats... fast.
We provide the training. You provide the attitude and aptitude.
Healthcare experience is helpful, but not required. You may come from healthcare, fitness, hospitality, customer service, sales, education, athletics—or somewhere completely different.
What matters most is that you're a people person who can also get things done.
One important thing...
This probably isn't the job for someone looking for a quiet, predictable, behind-the-scenes position.
But if you love people, enjoy being busy, like learning new things, and get satisfaction from helping people move forward...
You may have just found your people.
If you're reading this thinking, “They just described me,” we'd like to meet you.
How to Apply
We do not accept e-applications.
Please bring your resume in person to:
Performance Chiropractic
1307 Jamestown Road, #103
Williamsburg, VA 23185
9:00 AM–6:30 PM Monday–Friday
9:30 AM–noon Saturday
There's a reason we ask you to come in person.
We want to meet you. We're old school in that way. We believe that human connection matters.
This is the first step in our selection process. If we believe there may be a mutual fit, we'll explain the next steps.
PS: Learn more about our Vision, Mission & Values: https://vimeo.com/402793678
Keywords:
personal trainer
exercise physiologist
balance therapist
exam tech
note scribe
client success
customer care, receptionist
front desk
customer service representative
front desk agent
customer advocate
exercise therapy
athletic trainer
exercise
sales
marketing
Work Location: Williamsburg, VA — In person
Job Type: Full-time
Pay: $17.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Professional development assistance
Ability to Commute:
- Williamsburg, VA 23185 (Required)
Work Location: In person
Salary : $18