Senior Human Resources Generalist

Who we are

Performance Bankers, Inc is a family-owned bank holding company committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve.  We take great pride in the relationships we build and the lives we impact.   We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community banks apart from the rest. 

Our subsidiaries include:

• First National Bank of Pierre - https://www.firstnationalbanks.bank/co-sd/
• First National Bank of Oldham - https://www.firstnationalbanks.bank/mn/
• First Savings Bank - https://www.firstsavingsbanks.bank/
• Capital Card Services - https://capitalsvcs.com/

Our mission

Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience.

Our values

• Passion: We have an unrelenting drive to be great.  Quality service is our #1 priority.
• Commitment: We do not shy away from accountability.  We together as a team and embrace the spirit of service.
• Leadership: We are competitive leaders in our markets and a go-to source for finance and lending.
• Community: We’re proud to support each other and our local communities.  We win when our customers win.

About the role

The Senior HR Generalist provides advanced HR support and guidance across multiple functional areas, including employee relations, talent acquisition, performance management, benefits administration, compliance, and HRIS systems. This role serves as a trusted advisor to leaders and employees, handling complex HR matters.  This role requires a proactive approach to problem solving and the ability to work independently while delivering high-quality HR support across multiple areas of the employee lifecycle in a fast-paced environment.

This position may be located in Sioux Falls or Rapid City, SD. It is performed on-site.

What you will do

• Serves as a primary HR contact for managers and employees, providing guidance on general employee inquiries, benefits, employee relations issues, performance management, and corrective action.
• Independently manages complex employee relations matters, documentation, and recommendations.
• Ensures consistent and compliant application of HR policies, procedures, and employment laws across the organization.
• Coaches leaders on effective people management, employee engagement, and risk-based decision making.
• Conducts full-cycle recruitment for all roles, including professional, operational, and leadership roles with a focus on role clarity, candidate assessment and long-term fit.
• Facilitates new employee orientation and onboarding initiatives; advises leaders on performance and early retention strategies to ensure successful integration of new hires.
• Maintains and updates the Employee Handbook and related HR policies to reflect regulatory changes and organizational needs; assists with policy development, revisions, and training.
• Ensures compliance with federal, state, and local employment laws (FLSA, FMLA, ADA, EEO, state specific requirements).
• Supports performance management programs, including goal setting, annual reviews, and corrective action processes.
• Serves as a knowledgeable resource to leaders and employees regarding benefits programs and workplace policies.
• Assists with benefits administration and works with vendors to resolve escalated issues.
• Identifies opportunities to enhance employee understanding, utilization, and perception of benefits programs.
• Maintains accurate employee records and HRIS data integrity and uses workforce data, trends, and insights to support leader decision-making and identify organizational risks or opportunities.
• Contributes ideas, as well as leads and supports HR initiatives and special projects to meet organizational goals and provide continuous improvements.
• Delivers HR expertise and support to the HR team, business leaders and employees.
• Other duties as assigned.

What you will need

• Bachelor’s degree required.
• Minimum of 2-4 years of HR experience.
• HR certification – PHR or SHRM-CP preferred.

What we offer

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation, Sick, and Holiday time
• A competitive 6% 401k match
• And more!

Candidate must pass a pre-employment screening including credit history and criminal record check.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.