Change Management Analyst

Job Description

We currently have a career opportunity for a Change Management Analyst to join our team located in Saint Louis.

You’ll design and deliver project-based change management strategies that drive adoption of technology implementation, digital transformation, and process changes across Perficient. You will use stakeholder engagement, communications, learning assets, and adoption metrics to make sure new ways of working stick.

Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

Responsibilities

• Establish AI-first thinking approaches for tool rollouts, including adoption playbooks, resistance mitigation, and ethical/guardrail considerations.
• Lead change impact analysis, stakeholder mapping, and sponsorship management to prioritize interventions to minimize risks and resistance.
• Develop and execute change management plans for multiple, concurrent enterprise technology and process programs in a hybrid/asynchronous work environment.
• Collaborate with cross-functional teams including project managers, developers, and business analysts to integrate change management into project plans.
• Build relationships and partnerships with key stakeholders and operational teams to grow business and process understanding in support of change implementation.
• Facilitate change networks meetings, stand-up meetings, and conduct required follow-up.
• Partner with SMEs and internal communications to create communications plans, leadership messages, and employee-facing assets.
• Design and/or coordinate instructional materials and web-based training, job aids, and enablement content; partner with LMS/content authors as needed.
• Facilitate workshops and leader-coaching sessions to build readiness and accountability.
• Define and report on outcomes through adoption/engagement metrics (e.g., adoption rate, training completion, support volume, etc.)
• Manage multiple projects and priorities with strong written and verbal communication.

Qualifications

• 3–5 years of hands-on change management experience developing and executing change activities for technology/process adoption at enterprise scale.
• 5 years of project management experience in managing timeline, budgets, cross-functional coordination, ideally in Agile environments.
• Experience with IT systems implementations.
• Prior experience introducing AI tools, change resistance strategies related to AI, and knowledge of ethical/guardrail considerations.
• Strong verbal and written communication skills and experience working in distributed teams.
• Ability to facilitate and foster cross-functional collaboration.
• Proven ability to manage multiple concurrent projects and deliverables.

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $85,000 to $130,000. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential variable compensation programs. Information regarding the benefits available for this position are in our benefits overview.

Who We Are

Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers’ expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world’s largest enterprises and biggest brands succeed.

What We Believe

At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.

We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

Disability Accommodations:

Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

About Us

Perficient is the global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world’s most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what’s possible - while building a career filled with growth, balance, and purpose.