Inside Territory Sales Manager

Inside Territory Sales Manager

POSITION SUMMARY

The Inside Territory Sales Manager in our Inside Sales Team will be responsible for onboarding, developing, and supporting our existing dealer base in driving sales for our Video, Mobility and Broadband programs, including Xfinity, Spectrum, Frontier, Kinetic, Earthlink and Optimum.

As the go-to expert on our Video, Broadband and Mobility offerings, this position plays a key role in expanding dealer production, strengthening partner relationships, and ensuring each dealer has the tools and guidance to meet—and exceed—sales targets. This is a high-impact opportunity for a motivated individual who thrives in a fast-paced, results-driven environment and is passionate about enabling long-term success in channel sales.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement 

To perform this job successfully, an individual must be able to perform each essential function and basic duty satisfactorily. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform the essential functions and basic duties.

Essential Functions Statement(s)

• Influence and support the recruiting efforts within the assigned region to strengthen channel coverage and production capacity.
• Train, onboard, and equip new dealers for rapid ramp-up and long-term success, focusing on sales excellence and compliance.
• Be a resource for the team on our Video, Broadband and Mobility programs.
• Own and nurture the relationship on all top producing accounts within region, fostering their successful and productive, long-term engagement
• Provide guidance and support that directly contributes to dealers achieving and exceeding sales targets across Video, Broadband, and Mobility services.
• Assist in Outside Territory Manager identified dealer growth opportunities.
• Provide ongoing strategic coaching and support to dealers, to include communicating offer updates, commission specials and changes, and overall industry news.
• Ensure dealer production meets established quality benchmarks and supports the long-term growth of the channel.
• Regular and prompt attendance at work is a primary function and requirement of this position.

POSITION QUALIFICATIONS

Competency Statement(s) 

• Accountability – Acceptance of responsibility resulting in anticipation / prevention and problem-solving, which includes identifying problems and issues of varying complexities and finding effective solutions within few guidelines, inside and outside one's job, department, or organization.
• Communication – Actively attend to, convey, and understand the comments and questions of others; shaping and expressing ideas and information with others using the spoken word, as well as expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents, utilizing language and terminology that is understandable for the reader.
• Computer Literacy – Effective and efficient use of computers in the working environment.
• Customer Focus – Knowing the internal and external customers' business needs and acting accordingly, anticipating customer needs; giving high priority to service and customer satisfaction.
• Detail Oriented – Pay attention to the minute details of a project or task.
• Ethical / Integrity – Demonstrate conduct conforming to a set of values and accepted standards; be truthful and be seen as credible in the workplace.
• Initiative – Spotting opportunities within your own circle of influence, anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
• Interpersonal – Get along well with a variety of personalities and individuals; showing consideration for and maintaining good relations with others; acting calmly under stress and strain, and not being hasty or impetuous.
• Reliability – The trait of being dependable and trustworthy, which includes being at work during your scheduled times, arriving on time and ready to perform job functions, and demonstrating accuracy with regards to assigned tasks.
• Safety and Security – Supports and complies with safety and security requirements.
• Time Management – Utilize the available time to organize, follow a systematic method of performing a task and complete work within given deadlines.

Education

• High School Graduate or General Education Degree (GED)

Experience

• Two to four years’ related experience in a related role is preferred.
• OR three to five years related experience in a partner acquisition role preferred.
• OR General knowledge of business practices and terms.

Computer Skills

• Computer literate in a Microsoft Windows environment. 
• Microsoft Outlook – Intermediate level.  Must have the ability to perform functions such as composing, sending, forwarding and replying to messages, attaching computerized files, utilizing calendar and task reminders, viewing several calendars, sharing calendars, creating and sending meeting requests, and creating contact lists.
• Microsoft Excel – Intermediate level. Must have the ability to perform functions such as creating a spreadsheet, formatting a spreadsheet, using the formula bar to perform various functions, importing/exporting documents, and calculating numbers. 
• Microsoft Word – Intermediate level. Must have the ability to perform functions such as changing margin settings, page orientation, and paper size, insert headers, footers and non-text objects.
• Internet Explorer or other web browsers – Basic level. Must have the ability to perform functions such as navigating through websites via hyperlinks and searching websites using various search engines and boomerang searches.  
• General knowledge of how to use a calculator, scanner, copy machine, fax machine, printer, telephone and various standard office equipment. 
• Work experience using SalesForce and Microsoft BI is a plus. 

Certificates & Licenses 

• None 

Other Requirements 

• Neat and professional appearance and demeanor.
• Proficient in intermediate mathematical skills such as adding, subtracting, dividing, multiplying, and calculation of fractions, percentages, ratios and measurements.
• Primary language used to perform this job is English. Bilingual in Spanish is a plus.

• This role is based at our Little rock office location and requires full-time, on-site attendance.

PHYSICAL DEMANDS