Installation Field Supervisor / Service Coordinator - Closets

Company Overview

At Perfection Custom Closets we specialize in designing and installing custom closet and storage solutions that transform homes and enhance everyday living. With a commitment to quality craftsmanship, customer satisfaction, and a passion for organization, we’re growing fast — and we’re looking for a talented and hands-on professional to join our team.

Summary

We are seeking a proactive, detail-oriented Installation Field Supervisor / Service Coordinator to oversee our installation teams and manage service coordination. This dual-role position ensures projects run smoothly from start to finish, delivering exceptional results for our clients while maintaining high standards of quality, efficiency, and professionalism.

Responsibilities

• Supervise and support daily operations of field installation crews
• Coordinate schedules, resources, and materials to ensure on-time installations
• Act as a liaison between sales/design, production, and installation teams
• Conduct job site inspections to ensure quality control and compliance with plans
• Troubleshoot installation or service issues and provide effective solutions
• Manage service appointments and follow-up work, ensuring client satisfaction
• Train and mentor new installers and service technicians
• Maintain accurate documentation for work orders, service calls, and job notes
• Ensure adherence to safety standards and company policies

Requirements

• Proven experience in installation, a plus for previous experience as a supervisor, service coordination, or related field (closet/storage installation, cabinetry, carpentry, or construction preferred)
• Strong leadership, problem-solving, and communication skills
• Ability to read and interpret design plans, blueprints, or CAD drawings
• Hands-on technical knowledge and ability to assist with installations when needed
• Excellent organizational and time management skills
• Valid driver’s license and clean driving record
• Comfortable with technology (scheduling software, mobile apps, CRM, etc.)

What We Offer:

• Competitive salary based on experience ($65,000 - $80,000 depending on experience)
• Company vehicle or mileage reimbursement (for install site visits)
• Health benefits and PTO
• Opportunities for growth and advancement
• A supportive, team-oriented work environment
• Pride in working with a company that values craftsmanship and customer care

If you’re passionate about quality work, team leadership, and creating beautifully organized spaces, we want to hear from you! Apply today and be a key player in bringing perfection at Perfection Custom Closets!

Job Type: Full-time

Work Location: In person

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Tools provided

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Niles, IL 60714 (Required)