Document Coordinator

With empathy at its core, Perfected serves as a bridge between individuals impacted by injury or catastrophe and the law firms that advocate for their voices. We are currently seeking a Document Coordinator to join our Pasadena, CA office in support of the LA Fire Justice campaign. If that sounds like you, and your qualifications are a good match, we look forward to hearing from you!SUMMARYThe Document Coordinator is responsible for overseeing all aspects of mail and document processing operations to ensure timely, accurate, and secure handling of inbound and outbound correspondence. This role supports organizational efficiency by maintaining established mailroom protocols, coordinating with internal departments, and ensuring compliance with processing standards.Key Responsibilities:Open, date-stamp, and process all incoming mail within 24-48 hours of receipt.Log, scan, and route inbound correspondence to the appropriate person, team, or mail software system per established protocols.Manage daily outbound mail, ensuring accurate addressing, documentation, and timely dispatch.Support bulk and backlog mail campaigns, coordinating schedules and maintaining quality standards.Process returned mail promptly and update mailing lists to remove “Return to Sender” addresses, or as requested.Maintain an organized, secure, and well-stocked mailroom in compliance with confidentiality standards.Track mail volume and turnaround metrics to support reporting and workload prioritization.Identify and communicate opportunities to operational leaders to reduce wasteful outbound spending and improve mail-related efficiencies.Oversee the proper handling, storage, and organization of physical documents and files, ensuring secure disposal/shredding of confidential materials in accordance with company policies and regulatory requirements.Performs other duties as required/assigned. This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that may be required of the employee for this job. Duties and responsibilities may change at any time with or without notice.Required QualificationsHigh School Diploma or GED.2 years of in office coordination, administrative support, or document managementExperience handling high-volume mail, bulk campaigns, or record-keeping preferred.Friendly, service-oriented personality.Able to act with integrity, professionalism, and confidentiality.Proficient in Google Workspace applications.Document management system experience preferredSkills and AbilitiesStrong attention to detail Highly organized and efficientStrong time management skillsProficiency with Microsoft Office Suite and/or mail tracking systems;Detailed-oriented data entry skillsKnowledge of mail processing, postage systems, and shipping/courier procedures.Understanding of confidentiality and compliance requirements for handling sensitive information.Excellent verbal and written communication skills, with the ability to collaborate across departments.Problem-solving mindset and willingness to identify opportunities to improve processes and reduce costs.Physical RequirementsFrequent need for oral, written and auditory communication.Occasional need to lift at least 20 pounds.Ability to sit and stand for long periods of time.Frequent repetitive hand and wrist motions.Occasional need for travel.Benefits at a Glance:Health & Wellness: Comprehensive medical, dental, and vision coverage.Flexible Spending & Savings: FSA and HSA options to help manage healthcare costs.Protection & Security: Short- and long-term disability and basic life insurance.Future Planning: 401(k) retirement plan with a 5% company match.Work-Life Support: Employee Assistance Program (EAP) through SupportLinc to provide confidential counseling and other wellbeing resources.Pay Range: $21.00 - $26.00 per hourThis position description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties as may be required. Strategic Campaign Sourcing LLC has the right to revise this position description at any time.Strategic Campaign Sourcing LLC is an equal opportunity employer.If you need an accommodation during the application process due to a disability, you may call us at 340-423-7199 and ask for Human Resources; however, please note that we only accept accommodation requests at this number. We do not accept applications or application status requests by phone.Powered by JazzHRXCCkjtMXq4

Salary : $21 - $26