What are the responsibilities and job description for the Office Manager position at Perfect Smile Dental Erie?
Join the Team That Creates Perfect Smiles—Every Single Day!
Perfect Smile Dental is hiring a Dental Office Manager (Full-Time, Monday–Friday)
Are you a natural leader who loves organization, patient care, and making a dental office run like a well-oiled machine? Perfect Smile Dental is a fast-growing, patient-first practice looking for an experienced Dental Office Manager to be the heartbeat of our front office.
In this role, you’ll work hand in hand with our clinical team, elevate the patient experience, and help create a positive, upbeat workplace where both patients and staff love to be. If you thrive in a busy healthcare environment and enjoy leading, problem-solving, and making a difference every day—you’ll feel right at home here.
Schedule
Type: Full-Time
Schedule: Monday–Friday (hello, weekends!)
What You’ll Be Doing
You’ll be the go to leader keeping our office running smoothly, including:
- Delivering exceptional patient care and fivestar customer service
- Managing patient schedules and optimizing daily office flow
- Confidently presenting treatment plans and answering patient questions
- Overseeing insurance claims, preauthorizations, and patient billing
- Preparing and reviewing daily, weekly, and monthly office reports
- Monitoring the office budget and financial performance
- Supporting, leading, and motivating administrative and clinical team members
- Managing staff records, timecards, PTO requests, and HRrelated tasks
- Coordinating supply orders, equipment maintenance, and operational expenses
What We’re Looking For
- 1 year of experience as a Dental Office Manager (required)
- Strong knowledge of dental terminology, coding, and insurance processes
- Comfortable with phone systems, patient communication, and dental software
- Clear, confident written and verbal communication skills
- Highly organized, detailoriented, and solutionfocused
- A positive, professional attitude with the ability to thrive in a fastpaced, teamoriented environment
Why You’ll Love Working Here
We believe great teams deserve great benefits:
- Competitive pay bonus opportunities
- Health & Vision Insurance
- Dental Benefits
- Paid Time Off & Paid Holidays
- Monthly Wellness Bonus
- Monthly Production Bonus
- 401(k)
- A collaborative, supportive team that genuinely enjoys working together
Additional Information
To ensure a safe and trustworthy environment for our patients and staff, all candidates must pass a background check prior to employment.
Ready to Make People Smile?
We’d love to meet you!
Apply today by submitting your resume or visiting: www.perfectsmilepa.com/careers
Join a practice where your leadership matters—and your work truly makes a difference every day.