What are the responsibilities and job description for the Customer Enrollment Team Member position at Perfect Marketing Choice?
Perfect Marketing Choice, Waco’s marketing firm, is recruiting a Customer Enrollment Team Member for our AT&T Fiber division. We prioritize professional development, grooming the Customer Enrollment Team Member to lead sales initiatives with absolute clarity. The Customer Enrollment Team Member handles residential sales by demonstrating how fiber optics outclasses outdated cable. Every sales presentation you give will emphasize the symmetrical speed advantage, turning a routine sales call into a valuable service experience for our clients.
As a Customer Enrollment Team Member, you bridge the gap between world-class technology and the Waco community. The Customer Enrollment Team Member will receive training to articulate the power of symmetrical 5-Gig speeds. This is a role where your sales results speak for themselves; by maintaining professionalism and a direct approach, you will secure high-volume sales for the nation's top-rated fiber provider.
Core Functions of the Customer Enrollment Team Member
- Serve as a brand representative for AT&T Fiber, fostering trust within residential communities through clear, transparent, and professional communication.
- Conduct Connectivity Assessments to evaluate bandwidth needs and showcase the speed, reliability, and scalability of AT&T’s 100% fiber‑optic network compared to cable.
- Guide customers through the service enrollment lifecycle, ensuring agreements, activations, and installation scheduling are completed with precision and accuracy.
- Utilize AT&T sales platforms and data systems to confirm service availability, process orders, and maintain organized customer records for compliance and follow‑up.
- Collaborate with leadership to remain updated on fiber expansions, service promotions, and compliance standards, ensuring customers receive accurate and timely information.
Education & Experience Needed for the Customer Enrollment Team Member
- Experience in customer service, retail, or sales, with proven ability to solve problems and communicate clearly in client‑focused roles.
- Ability to simplify fiber‑optic and telecommunications concepts, making benefits easy to understand for non‑technical residents.
- Strong organizational discipline with attention to detail in account management, data entry, and territory scheduling, consistently meeting performance benchmarks.
Preferred Skills for the Customer Enrollment Team Member
- Balances sales objectives with a strong customer-first mindset.
- Learn technical products quickly to support informed, credible sales discussions.
- Maintains professionalism while navigating objections and sales-related questions.
- Uses active listening to uncover opportunities for value-driven sales solutions.
Pay: $850.00 - $1,500.00 per week
Work Location: In person
Salary : $850 - $1,500