What are the responsibilities and job description for the Shipping/Receiving Clerk position at Perfect Communications?
Who We Are
Who You Are
Perfect Communications is seeking a motivated and detail-oriented Shipping/Receiving Clerk to manage the daily outbound shipping operations for our organization. The ideal candidate is highly organized, customer-focused, and experienced in shipping procedures and package transport regulations. While this role encompasses both shipping and receiving functions, the primary emphasis is on outbound shipping operations.
What You'll Do
- Ensure all shipments comply with domestic and international regulations.
- Apply knowledge of dimensional weight (DIM) calculations and carrier-specific packaging standards to minimize shipping costs and ensure the safe transit of printed materials.
- Documentation and processing of shipping claims for lost, stolen, or damaged goods through carrier portals.
- Manage daily carrier pick-up schedules and ensure all outgoing freight meets strict carrier cut-off times for on-time delivery.
- Utilize UPS WorldShip and FedEx Ship Manager to process shipments, generate labels, and track outgoing orders.
- Process and package all outgoing shipments accurately and efficiently using proper and secure packing techniques
- Import and enter shipping data into the company MIS system to create and track shipments
- Work with IT department to maintain and update shipping software
- Monitors shipping supply inventory and orders supplies based on established reorder levels
- Coordinates delivery trucks in and out of shipping bays
- Receive and verify inbound packages
- Move incoming shipments to appropriate inventory holding area
- Handle customer service inquiries related to inbound and outbound packages
- Distribute packages throughout the facility
- Assist with other shop functions as production needs require
- Periodically make deliveries using company supplied vehicle
- Use company supplied vehicles for transporting goods between company facilities
- Maintain clean and organized work area
What You Bring
- Ability to import and manipulate Excel or CSV files into a company MIS system for the purpose of creating and managing shipments
- Demonstrated understanding of FedEx and UPS service levels (e.g., Ground, Express, Freight) and the associated documentation required for each.
- Proficiency in Microsoft Excel
- Working knowledge of Microsoft Outlook or Gmail
- Strong organizational and time management skills
- Excellent attention to detail and ability to work independently
- Solid customer service and communication skills
- Ability to perform physical tasks including lifting and moving heavy packages
- Valid driver's license
- 1–3 years of experience in a high-volume shipping environment, with a strong preference for candidates familiar with print and mail operations.
- Ability to accurately verify weight, dimensions, and shipping addresses to prevent costly delivery errors.
What We Offer
Benefits: Health, Dental, and Vision Insurance. Life Insurance. Paid Time Off, Short Term and Long Term disability.
Perfect Communications is an equal opportunity employer. We offer competitive pay, a supportive work environment, and opportunities for career growth.
Work Location: In Person
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