What are the responsibilities and job description for the Front of House Assistant Manager position at Perenn Bakery?
Transparent Hospitality is a growing food, beverage, and hospitality company with acclaimed concepts in both Nevada and Tennessee. Our mission is to create a gathering place that intentionally empowers education, care, and sustainability through the sharing of thoughtfully crafted food. We are in an exciting stage of growth, expanding our footprint while staying true to our mission and culture.
Perks and benefits of working at Perenn Bakery include:
- Hourly rate of $23/hr tips (this position is eligible to participate in our company-wide tip pooling program)
- Medical, dental, and vision insurance for all full-time employees (we pay the insurance premium for all full-time employees partaking in our dental and vision insurance program and offer a stipend to cover part of the insurance premium for all full-time employees electing into our medical insurance program)
- Medical, dental, and vision insurance begin within the first 30 days of employment
- 401K program through Human Interest
- Paid time off and paid sick time for full-time employees (eligible after employee’s first 30 days)
- And more!
Schedule
Wednesday through Sunday, Thursday/Friday/Saturday dinner service, Wednesday/Sunday brunch service
What to Expect as a Front of House Assistant Manager
- Provide exceptional hospitality to ensure an outstanding guest experience at all times
- Supervise all Front of House (FOH) associates and servers during your assigned shift, ensuring that all roles and responsibilities are carried out
- Lead pre-shift meetings, ensuring that FOH associates and servers and leads are fully informed about new updates, specials, and menu items
- Guide the team each week through constructive feedback, as well as positive reinforcement
- Direct and participate in opening and closing duties with FOH associates and servers and leads, including the opening and closing of tills, while ensuring the cleanliness and upkeep of the FOH area
- Float between stations during your shift, delegating tasks to FOH associates and servers and leads, and ensuring all roles are fulfilled
- Lead the training of new FOH associates and servers to ensure consistent service and understanding of operational standards
- Collaborate with Back of House staff to enhance FOH team’s knowledge of bread, pastries, and menu offerings
- Work with the line team to ensure readiness and smooth execution of the full menu during service
- Oversee, assign, and communicate break schedules to FOH associates and servers
- Serve as a primary point of contact for FOH associates and shift leads with questions or concerns, fostering an environment of confidentiality and trust
- Communicate with the Front of House Manager regarding employee performance and personnel issues, handling write-ups and verbal warnings calmly and professionally
- Maintain proficiency in the Resy reservation system, ensuring smooth operations during shifts
- Assume additional responsibilities as delegated, contributing to the overall success and operational efficiency of the company
About You
- A minimum of 1 year of leadership experience in a restaurant/bakery environment
- Strong supervisory and leadership skills
- Highly skilled in multitasking, with the ability to efficiently manage multiple tasks simultaneously while maintaining composure and attention to detail
- Ability to foster collaboration
- Self-starter
- Adaptable and flexible
- Willingness to learn and to teach
- Collaborative and willing to assist whenever necessary
- Hospitality is at the heart of everything
Physical Requirements
- Prolonged periods standing and walking
- Must be able to lift up to 25 pounds at a time
Transparent Hospitality is proud to be an equal-opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status, or any other status protected by applicable law.
Job Types: Full-time, Part-time
Pay: From $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $23