What are the responsibilities and job description for the Server - Food Operations position at Peregrine Hospitality?
As a Server, you will be responsible for excellent customer service in order to create an exceptional dining experience for every guest, promoting satisfaction and a marvelous visit during each visit. You are a friendly, responsive individual who enjoys working in a team and displays problem solving skills. The server has hands-on experience and uses active, effective communication when interacting with guests and coworkers. You are detail-oriented and have a basic knowledge of dining room and service procedures. Servers must be able to work in a standing position for long periods of time and be able to safely lift/maneuver heavy trays of food.
Responsibilities of the Ideal Candidate:
- Represent the restaurant with authenticity, enthusiasm, and professionalism
- Warmly welcome guests, letting them know you’re there to personally take care of them
- Inform guests of specials and menu changes, offering appropriate recommendations and accurately recording orders
- Promptly enter orders into the point-of-sale systems to then deliver food and beverages to each guest in a timely manner
- Monitor the guests’ dining experience throughout their meal to ensure satisfaction, responding promptly and courteously to requests
- Maintain a smooth payment process by preparing the final bill, presenting check to guest, accepting payment, processing charges, and making changes when necessary
- Upon completion of meal, thank guests for visiting and invite them to return
- Actively be prepared to assist in side work or other duties as necessary or as assigned, displaying a willingness to assist fellow servers or bussers as situations arise
- Display a commitment to a smooth, efficient, and enjoyable operation of the restaurant through the fulfillment of directions by superiors
- Perform side work at the start, during, and at the end of each shift, such as cleaning service areas and resetting tables
- Sustain the safety of the restaurant though risk-management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures
- Following safety procedures as your role is defined
- Other duties as assigned by management
Experience and Education:
- 1 year of Restaurant Related Experience preferred.
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Flexible and long hours sometimes required
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Must be able to lift and/or carry up to 50 pounds
- Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
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Ability to stand and walk for extended periods of time
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Ability to bend and twist, push and pull, stoop, and kneel
Salary : $14