In Room Dining Server

The In Room Dining Server/Order Taker is responsible for receiving orders, preparing orders, and delivering items to guestrooms in an attentive, courteous, and efficient manner.

Essential Functions

• Must adhere to the company’s Service culture – 4 Keys to creating guests for life. 
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Prepare station in anticipation of the day’s business. Stock work areas with china, glassware, linen, coffee pots, napkins and ensure that stock is clean and polished.
• Check VIP list and communicate orders to the kitchen and the next room service shift.
• Set trays and tables according to established standards.
• Deliver orders according to established standards.
• Retrieve trays on a timely basis.
• Must maintain delivery cart clean and presentable.
• Prepare and deliver amenities. Replenish as needed.
• Call all guests before delivery of order.
• Perform opening and closing duties according to established side work checklist.
• Conduct quality checks after each delivered order.
• Have a thorough knowledge of menus and current specials and upsell items to guests.
• Assist order taker in the answering of the telephone while maintaining the established standards.
• Communicate guest needs to proper department.
• Abide by all resort policies and safety rules.
• Perform other duties as requested by management.

Physical Requirements & Working Conditions:

The minimum physical requirements for this position include but are not limited to:

· Flexible and long hours sometimes required

· Must be able to lift and/or carry up to 50 pounds

· Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation

· Ability to stand and walk for extended periods of time

· Ability to bend and twist, push and pull, stoop, and kneel

Disclaimer

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: tbh.hr@peregrineHG.com

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.

Peregrine Hospitality participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.