Host/Server Assistant

Primary Responsibilities:

• Must be able to communicate effectively with the public and other team members in verbal and written form
• Ability to work independently
• Follow and enforce all hotel standards
• Must be able to frequently lift and move items over 25 pounds
• Seats guests and manages the flow of reservations to maximize the guest experience.
• Answers phone calls and answer guest inquiries
• Takes, tracks and organizes reservations, group seating requests, and any other special request as needed.
• Completes to-go orders
• Approaches guest and collects information needed to assist with seat and bar arrangements.
• Perform all other duties as requested.
• Assists the service staff in the service of food for the guests.
• Ensures service is more efficient and timelier and guarantees the best possible dining experience for the guest. 
• Completes opening, closing, and side work. 
• Sets up food carts and stations for service. 
• Communicates with and supports all staff to better serve the guests. 
• Deliver food and beverages to guests in an accurate and timely manner. 
• Expo build tickets on food and kitchen line. 
• Monitor each guest's dining experience. 
• Pre-set tables for dining and clear tables for the next course. 
• Be knowledgeable of all menu items with ingredients in relation to common dietary restrictions. 
• Always maintain a clean dining area. 
• Ensure all equipment is in operation order and all supplies are up to par.  
• Report equipment that needs repair or supplies that need to be ordered.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. 
• Follow 4 Keys service standards, standard operation procedures, and safety standards. 
• Follow safety and security procedures. 
• Work cohesively with co-workers and all departments as part of a team. 
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations. 
• Adhere to attendance and reliability standards. 
• Follow all additional duties as assigned by management. 
• Be 18 years of age or older

We are seeking enthusiastic and energetic individuals to join our team. The Oread offers competitive wages, generous benefits (including health insurance, vacation, and 401K), Don’t waste time; apply today!

This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by The Oread at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.