Conference Service Manager at the Beautiful Paso Roble Inn

Elevate Your Career on the California Coast
Position: Conference Service Manager
Location: Paso Robles Inn 
Department: Sales & Events

About Us:
Come be part of the Peregrine Hospitality Boutique Collection at the iconic Paso Robles Inn Campus — where unforgettable guest experiences begin. For more than a century, the Paso Robles Inn has welcomed travelers, celebrations, and meaningful gatherings in the heart of wine country. Today, that legacy continues through three distinctive stays: The Piccolo, an elevated boutique escape just beyond our gardens; The 1889 House, a heritage-inspired retreat designed for intimate gatherings and special events; and our newly reimagined Inn Rooms & Suites, offering warm, inviting accommodations steps from the vibrant downtown square.

Work Hours

• Will be required to work flexible scheduled shifts based on business needs.
• Scheduling may include holidays, nights, overnights and weekends depending on travel and trade show schedule and hotel events.

Job Requirements

• Must have excellent hospitality sales skills from rapport building to closing business to following up to close their next group meeting
• Must be able to identify client’s primary buying criteria and personal goals quickly and accurately; then be able to sell to those needs
• Must be creative in client approach, creating proposals, planning and conducting wow sites inspections and closing/stealing business
• Must possess excellent communication, follow up, and organizational skills
• Sets high personal performance standards and enjoys keeping track of individual and team progress toward goals
• Must be proactive and have a creative, positive, and focused mindset
• Understand the mission, vision, and goals of the hotel
• Strong computer skills and proficient in Microsoft Office
• Strong leadership skills and the ability to apply them in a dynamic environment
• Well organized, focused and complete all work assigned
• Work cohesively with co-workers and all departments as part of a team
• Build morale and promote positive employee engagement
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations
• Ability to read, comprehend, and write instructions, correspondence, reports, and memos
• Ability to communicate verbally and electronically with clients, guests, corporate office and co-workers
• Ability to effectively present information to clients, guests, corporate office and co-workers
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to understand guest service needs
• Manage and maintain all group room blocks, ensuring accurate setup in PMS/booking systems, including rates, inventory, cut-off dates, and contract terms.
• -Track and report group pickup, performance, and attrition risk, proactively identifying underperforming blocks and escalating concerns as needed.
• -Partner with Sales, and Revenue Management to ensure accurate communication, inventory control, and alignment with hotel revenue strategy.

Position Overview:
We’re seeking a passionate and polished Conference Service Manager to join our Sales & Events team. In the role of Conference Service Manager, you’ll play a vital role in bringing each guest journey to life — creating memorable moments, fostering genuine connections, and delivering the thoughtful hospitality that turns celebrations into lasting memories.

Key Responsibilities:

• Serve as the primary point of contact for all group and event clients post-contract
• Detail all aspects of events including space layouts, audiovisual needs, food & beverage selections, and timelines
• Proactively upsell event enhancements and premium services to elevate the client experience and drive revenue
• Collaborate closely with Banquets, Culinary, Front Office, and Sales to ensure flawless execution
• Conduct pre-event meetings and property walk-throughs with clients and vendors
• Manage and maintain all event documentation, including BEOs, group resumes, and billing

Qualifications:

• 2 years of experience in event planning, conference services, or hotel catering/event operations
• Exceptional organizational skills and attention to detail
• Strong communication and relationship-building skills with both clients and internal teams
• Ability to manage multiple events simultaneously in a fast-paced, luxury setting
• Flexibility to work evenings and weekends as needed for event coverage

Annual Salary of $ 70K DOE 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact:  cc-recruting@PeregrineHG.com

Paso Robles Inn is part of Central Coast Collection, and a Peregrine Hospitality company is an Equal Opportunity Employer M/F/Disability/Veteran and is Drug Free.

Salary : $70