What are the responsibilities and job description for the Wireless Customer Solutions Specialist position at Perceptix Marketing Group?
Perceptix Marketing Group, a sales and development firm in Marlton, is adding a Wireless Customer Solutions Specialist to represent Verizon FiOS. The Wireless Customer Solutions Specialist also connects with customers during sales outreach, helping them explore high-speed Verizon FiOS Internet options.
As a Wireless Customer Solutions Specialist, you facilitate the sales of Verizon FiOS through professional engagement with customers. The Wireless Customer Solutions Specialist will provide a supportive and sales experience that highlights the benefits of a pure fiber-optic home connection. By focusing on customer needs, the Wireless Customer Solutions Specialist achieves sales results that keep our Marlton customers connected at the highest speeds.
Core Functions of the Wireless Customer Solutions Specialist
- Establish credibility with customers in person, showcasing how Verizon Fios Internet enhances productivity and entertainment.
- Develop sales strategies that position Verizon Fios Internet as the premier choice for high-speed connectivity, emphasizing reliability and performance.
- Review customer accounts to identify opportunities for upgrades, ensuring they get the most out of Verizon Fios Internet.
- Address customer connectivity challenges by recommending Verizon Fios Internet as a solution for faster, more reliable service.
- Communicate the cost-saving benefits of Verizon Fios Internet, such as bundling options and superior service quality.
- Gather customer insights to help Verizon Fios Internet evolve and better meet the needs of local businesses and households.
Education & Experience Needed for the Wireless Customer Solutions Specialist
- High school diploma or GED preferred.
- Experience in sales and customer support is a plus.
- Delivers positive interactions that strengthen FiOS sales performance.
- Stays informed on Verizon offerings to support confident sales conversations.
- Maintains a professional presence during outreach and FiOS sales interactions.
Pay: $47,093.20 - $56,714.39 per year
Benefits:
- On-the-job training
Work Location: In person
Salary : $47,093 - $56,714