What are the responsibilities and job description for the Project Coordinator (PMC) position at Per Mar Security Services?
Overview
Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking, motivated people.
Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses, including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services, and background checks.
Job Skills / Requirements
Do you enjoy working in a fast-paced environment?
Are you customer-service oriented with the ability to multitask?
We are looking for a detail-oriented, friendly, and helpful person to join our Installations team!
The Project Coordinator will schedule residential and commercial installations for Electronic Security customers and provide excellent customer service to our clients. This position is in an office setting, working in a phone queue, both accepting and placing calls to customers and our technicians. You will also be working with multiple software programs.
This position can work from any office in our footprint, but is not a remote/working from home position.
Starting pay is usually $16 per hour, depending on experience.
What You’ll Be Doing:
- Scheduling of residential and commercial installations
- Communicate professionally with customers and techs on the status of installation appointments.
- Coordinate with subcontractors and rentals for installations, when necessary.
- Coordinate any required inspections for fire alarms for new installations.
- Track, update, and maintain job status of calls/service tickets in the job queue and customer accounts.
- Track and report all job work done.
- Work with the Material Handler to coordinate ordering parts for installations
- When appropriate, inform customers of Per Mar Security Services' products and services and refer business to the appropriate department.
What You’ll Need:
- A high school diploma or general education degree (GED) is required
- Two years of related experience/training in alarm monitoring or scheduling is preferred.
- Strong attention to detail
- Strong Communication skills, both written and spoken
- Ability to interpret notes in accounts and instructions given
- Ability to multitask and problem-solve
- Work cohesively in a team environment
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Short Term Disability, Long Term Disability, 401K/403b Plan
Salary : $16 - $19