What are the responsibilities and job description for the Assistant Operations Manager (TC SO) position at Per Mar Security Services?
Overview
Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking, motivated people.
Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses, including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services, and background checks.
Job Skills / Requirements
In this role, you will:
- Perform client contact as requested by the General Manager and complete associated reports promptly.
- Effectively handle client issues and concerns.
- Handle employee issues and concerns effectively.
- Assist with processing payroll, and assist with the scheduling of Security Officers, when needed.
- Assist with screening, interviewing, and hiring guards as needed.
- Support all other division sales through leads and/or community contacts.
- On-call/available 24 hours per day for contact in case of emergency.
- Develop assigned personnel to assure the highest levels of performance and standards.
- Conduct performance appraisals of assigned personnel.
- Supervise assigned personnel to provide direction.
- Attend regularly scheduled meetings.
- Oversee the distribution and maintenance of company-issued phones and/or other electronic devices.
- Responsible for overseeing the training program for Security Officers and supervisory personnel, including safety training.
- Oversee the creation, publication, distribution, and revision of post-order manuals for all job sites.
- Oversee the management of company vehicles.
- Perform post-inspections and ride along with supervisory personnel periodically to ensure the quality of service.
- Ensure employees adhere to all company policies and procedures.
- Travel, as required. Some overnight travel is expected.
- Maintain a positive work atmosphere by interacting with Per Mar Security Services' internal/external customers.
- Adhere to the highest standards of ethical business conduct and compliance.
- Adhere to, be aware of, and follow all safety procedures and proper use of all PPE (Personal Protective Equipment).
- All other reasonable duties as assigned by the Physical Security General Manager, specific to the operation of daily business functions.
- Willingness to become involved with professional and civic organizations that will enhance Per Mar’s image and profitability.
- Hire, train, and mentor direct reports
- Address performance and behavior issues promptly.
What you’ll need:
- High School Diploma or GED
- Bachelor's degree (B. A.) from a four-year college or university preferred;
- Two to four years of related supervisory and management and/or security industry experience preferred.
- Must have a valid driver’s license
- Must be able to obtain a State of Minnesota and Wisconsin security license per company policy.
#TWINC
Equal Employment Opportunity Employer / Veterans / Disabled
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Special Incentive Plans, PTO
Salary : $2,000 - $2,192