What are the responsibilities and job description for the Assistant Beverage Manager position at Peppermill Resort Hotel?
The Assistant Beverage Manager assists the Beverage Manager by overseeing all beverage operations, ensuring maximum guest service and quality standards.
Duties:
- Ensure outstanding service to both regular and VIP guests.
- Address guest complaints promptly to ensure satisfactory resolutions.
- Implement solutions to enhance department operations and revenue generation.
- Manage food, beverage and labor costs within the department.
- Collaborate with the Purchasing Department to maintain proper stock levels, inventory control and quality of purchased goods.
- Communicate with management, other departments and designated personnel to address departmental needs.
- Create and manage recipe files, production schedules, specifications, and cost analysis sheets.
- Work with management on menus, specials and future developmental plans.
- Report any damaged or broken equipment to Engineering and upper management.
- Ensure food and beverage safety protocols are followed.
- Ensure safety standards are followed and report unsafe conditions to management.
- Address sanitation issues and maintain high cleanliness and organization standards.
Qualifications:
- High school diploma or G.E.D.
- Must obtain an Alcohol Awareness Card.
- Five or more years’ experience in hotel restaurant/casino outlets or individual restaurants, specifically in a high-volume environment.
- Background in bartending and Alcohol Management training.
- Experience in pre and/or post opening of hotel/casinos or major restaurants or beverage.
- General understanding of spreadsheets and computer operations.
- Proficiency with the Micros system.
- Excellent written and verbal communication skills.
