What are the responsibilities and job description for the Assistant Manager position at Pepperjax Development Company?
THE JOB
A Good Evans Assistant manager is responsible for ensuring that our guests receive warm and friendly service, and that staff work
efficiently and effectively. The Assistant manager assists in the daily operations of the restaurant, including scheduling, training, and
guest relations. This position directly reports to the General Manager of the Good Evans location.
THE BENEFITS
? Employee meal discount
? Medical, dental, vision, and ancillary insurance (full-time employees)
? 401K Plan (full-time employees after one year of employment)
? Paid time off
? Holiday Closures
THE REQUIREMENTS
? Good Evans is looking for employees who exhibit our Company core values.
o People First Genuinely Care for People, Respect Honest with Love, My Team, Our Guests, One Team, One Guest
o Grit Takes Ownership, Go Getter, Self-Starter, Maintains Accountability, Do the Right Thing, Hardworking, Committed,
Reliable
o Quality Always Fanatical Attention to Consistency and Detail, Professionalism How We Serve, Proud of the Brand, Our
Product, Quality Always, Excellence
? Provide positive leadership to a team, manage the tasks and functions that need to be accomplished to run a profitable and
successful restaurant and hold the Assistant team accountable under the leadership and direction of the General Manager.
? Ability to work flexible hours/days to support business hours and needs.
? Must have reliable form of transportation to work.
? Professional in appearance, demeanor and conduct at all times. Company uniform required during working hours.
? Strong work ethic required. Exhibits a high level of integrity and honesty.
? Participation in Company meetings.
THE RESPONSIBILITIES
? Supervise and coordinate the front of house staff, including servers, hosts, and bartenders.
? Ensure that all guests are greeted promptly and courteously, and that orders are taken and delivered accurately and timely.
? Monitor the quality and presentation of food and beverages and communicate with the kitchen manager and kitchen staff to
ensure customer satisfaction.
? Create and implement staff schedules and adjust as needed according to business volume and staff availability. Control the
elements that contribute to a cost of labor range that falls within budget for the Company.
? Train new and existing staff in customer service skills, menu knowledge, safety procedures and company policies.
? Handle customer complaints and feedback in a professional and courteous manner.
? Ensure that the restaurant is clean, safe, and comfortable for guests and staff at all times.
? Comply with all health and safety regulations and standards.
? Oversee the completion of all side work duties by Assistant server staff.
