Quality Manager

With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides clients the experience and resources of a national company, combined with the hands-on approach of a local company.

Pepper Construction is building a culture of quality where project teams and trade partners take ownership of the work and build it right the first time. Our Quality Department team members provide industry-leading expertise and advice in Building Enclosure and MEP Systems, lead the quality process and are a valuable resource to our project teams. Our company vision is to deliver the ultimate experience to our clients, trade partners, and each other while being leaders in our industry and community. Our Quality team plays a big part in achieving this vision.

A typical week for a Quality Manager may include the following:

• Running preinstallation meetings with our trade partners
• Walking a jobsite to evaluate construction work in-place
• Writing quality observation reports following a site visit
• Performing a constructability review for a future project
• Developing a job specific quality plan with a project team
  
  

The Quality Manager is always on the go and generally sets their own schedule, typically managing the quality process for several projects at a time.

Our quality team members attend 4-5 national conferences or training events every year to develop their knowledge and maintain their credentials. Pepper’s Quality Department leads quarterly internal training for our project managers and superintendents to keep our quality culture fresh and present the details of a technical topic.

The ideal Quality Manager is a sharp, curious, problem-solver and an excellent communicator. They are interested in the details of construction and seek to understand the best way to put things together. The Quality Engineer serves as a resource to the project team in the areas of project delivery, constructability, workflow and sequencing, and proper installation techniques.

Major Responsibilities

• Assist Project Teams: Leads Project Teams in developing the Job Specific Quality Plan. Reviews Construction Documents, Specifications, Shop Drawings, and Submittals with the intent to identify challenges and opportunities.
• Assist Trade Partners: Leads project Quality pre-installation meetings with Trade Partners. Works with subcontractors to develop and implement Trade Partner Job Specific Quality Plans.
• Conduct Quality Site Visits: Reviews and documents work in the field. Photographs and discusses work in place with the project team. Writes reports for each site visit, providing directions and suggestions to correct improper work-in-place.
• Assist in Preconstruction: Conducts constructability reviews of future jobs to identify risks and incorporate lessons learned and best practices before construction starts.
• Education & Growth: Participates in education and growth opportunities to remain relevant and aware of current trends affecting construction and quality. Attend industry events in the local area and out of town events four to five times a year. Past conferences have included organizations such as Air Barrier Association of America (ABAA), International Institute of Building Enclosure Consultants (IIBEC), World of Concrete, American Contractors Insurance Group (ACIG), Construction Specifiers Institute (CSI), Building Enclosure Science and Technology (BEST), and more.
• Expertise: The Quality Engineer will have a general understanding of all elements of construction but will develop focused expertise in building enclosure, concrete, metal stud framing and drywall, flooring, and life safety systems.
  
  

Position Requirements

• Education: Bachelor’s degree in Construction Management, Engineering, Architecture, or related field.
• Experience: 3 years’ experience in Construction Management, Design, Construction Technology, or Construction Testing. Strong background and understanding of Construction Documents and Submittals. A general understanding of the construction process and how buildings go together is required. Knowledge of or experience with building enclosures, concrete, drywall framing, life safety, and flooring are a plus.
• Certifications: Building Enclosure Certifications such as Registered Roof Observer (RRO), Registered Exterior Wall Observer (REWO), Certified Air Barrier Specialist (CABS) are a plus. Concrete certifications from ACI are a plus.
• Attributes: Excellent problem-solving skills with a strong curiosity for how systems operate together. Always maintains a calm demeanor. Able to explain things clearly both verbally and in writing. Self-motivated and able to work independently or as part of a team.
• Travel: Able to travel throughout Central Indiana but will typically be home every night. Pepper will provide a company vehicle or stipend for local travel. Overnight travel is required 4-5 times per year for conferences.
• Physical Requirements: Must be able to visit and work within an active multi-level construction site, including the use of ladders, scaffolds, and lifts. Must be able to stand and walk for long periods of time when necessary. Must be able to wear personal protective equipment for several hours per day.
• Schedule: Daily work schedule is typically between 8AM – 5PM.
  
  

Pepper Construction is an Equal Employment Opportunity employer.

Please note: Pepper does not sponsor work visas.