Dir External Affairs

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Primary Purpose

PRIMARY PURPOSE OF POSITION

Responsible for developing, leading, coordinating and integrating all External Affairs initiatives, programs and communication activities. Direct, motivate and coach the personnel within the External Affairs organization. Responsible for maximizing customer satisfaction, productivity and profitability by identifying key constituent issues and developing appropriate action plans with internal and external stakeholders. Manage the development and enhancement of relationships with state and local elected officials throughout the entire ComEd service territory. Develop and manage department business plan and budget. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties

PRIMARY DUTIES AND ACCOUNTABILITIES

• Develop and manage the implementation of short and long-term strategic initiatives. Interface with leadership of other departments within the company to apprise them of local government issues that have the potential to negatively impact operations or productivity and to provide leadership in resolving issues that could negatively impact customer satisfaction. (35%)
• Assure that working relationships with governmental officials and local media outlets are maintained and enhanced. Foster relationships with key local government leaders that support the execution of the company's business strategy, including the maintenance and expansion of utility infrastructure. (25%)
• Assure the achievement of department objectives and the self-development of employees through the effective management of the Individual Performance Review Process. (10%)
• Direct the activities of an external affairs team dedicated to meeting the service and billing related needs of city, county and municipal accounts. (10%)
• Assure that the provisions of governmental agreements between the company and state and local entities are met through partnering with the leadership of other departments to fulfill constituent commitments. (15%)
• Ensure the diversity of community sponsorship by coordinating and evaluating regional participation and financial support of economic development, civic and community organizations. (5%)
  
  

Job Scope

JOB SCOPE

• Day-to-day responsibility includes direct oversight of the External Affairs organization, as well as interfacing with the internal leadership of other departments. Direction includes business plan development and execution of assigned goals by External Affairs Managers and management of department budget. Directly responsible for the development of External Affairs Managers and internal support staff. Support the leadership of internal departments, as well as External Affairs Managers, by assisting them in resolving emergent issues that could negatively impact customer satisfaction and/or earnings per share. This position requires a high level of independence and decision making ability. Must be capable of developing strategic plans, which set the course of direction for the External Affairs organization.
• Overall responsibility includes management oversight of one-third of the entire ComEd service territory. Southern and Northern Region management responsibilities include oversight of 180-190 communities. Chicago Region (including Maywood) responsibilities include oversight of 28 communities plus 50 Chicago Wards.
• Oversees activities of 4-8 External Affairs Managers and up to 3 staff members. Manages departmental budget of $1M-$4.5M.
  
  

Minimum Qualifications

MINIMUM QUALIFICATIONS

• Bachelor's degree in business, economics, technical, public/governmental relations or related field and 12 or more years relevant experience.
• At least 5 years in a management/supervisory role. At least five years of related work experience in government or external relations.
• In lieu of degree, 15-20 years of relevant experience.
• Superior written and oral communication skills to effectively communicate with internal and external audiences.
• Well-developed interpersonal skills.
• Excellent negotiation and facilitative skills
• Demonstrated ability to build consensus, establish trust and foster culture change.
• Demonstrated business acumen, customer awareness and ability to create value.
  
  

Preferred Qualifications

PREFERRED QUALIFICATIONS

• Advanced degree in business, economics, technical, public/governmental relations or related field.
• Strong working knowledge of electric utility industry including direct experience in addressing emerging policy issues related to the industry.
• Proven strategic planning skills. Demonstrated ability to interface with and advise executive leadership, lead cross-functional team, build consciences, establish trust and foster culture change.
  
  

Benefits

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $176,000.00/Yr. – $242,000.00/Yr. plus an additional $50K in Long Term Incentive Plan annually
• Annual Bonus for eligible positions: 30%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more
  
  

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.