What are the responsibilities and job description for the MSP Engineer (L3) position at PeopleSharp?
Are you an experienced MSP engineer who enjoys solving complex problems and working across diverse client environments? The Dirks Group, a trusted MSP supporting organizations across central Wisconsin, is looking for a Systems Administrator to design, implement, and support modern infrastructure solutions.
This is a hands-on, senior-level role where you’ll take ownership of client environments, lead projects, and serve as a key escalation point for advanced technical challenges. This is an in-person role based in Wausau, Wisconsin.
What You’ll Get:
- Competitive salary
- Health, dental, and vision benefits
- 401(k) PTO
- Performance-based incentives
- Ongoing training and support
- A collaborative, team-oriented culture with a variety of technical challenges
What You’ll Do
- Design, deploy, support, and continuously improve client infrastructure across networking, servers, and cloud environments
- Work with technologies including firewalls, switches, wireless, VPNs, physical/virtual servers, Azure, and Microsoft 365
- Act as a senior escalation point, resolving complex issues and performing root-cause analysis
- Lead client-facing projects such as migrations, upgrades, refreshes, and new implementations
- Define and document infrastructure standards, architectures, and major configuration changes
- Collaborate with clients and internal teams on technical planning and long-term roadmaps
- Mentor junior engineers and contribute to overall team growth
What You Bring
- 2–5 years of experience in a similar technical role (MSP experience preferred)
- Strong networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing, switching)
- Hands-on experience with firewalls, VPNs, and network security appliances
- Experience supporting Windows Server and virtualization platforms (VMware and/or Hyper-V)
- Proven experience with Azure and Microsoft 365, including hybrid environments
- Ability to troubleshoot complex issues independently and communicate clearly with clients
- Comfort working in a fast-paced, client-facing MSP environment
- Willingness to participate in an on-call rotation
Nice to Have
- Infrastructure or cloud certifications
- Experience with hybrid identity solutions
Why This Role Stands Out
- Work across diverse client environments—no two days are the same
- Take real ownership of projects and technical decisions
- Be a key technical leader within a growing MSP
Ready to Apply?
Apply with your resume OR
Get a head start here:
https://www.ondemandassessment.com/o/JB-NOE88R5SQ/landing?u=1182753