What are the responsibilities and job description for the System Administrator Technical Support position at PeopleScout?
🚀 IT Site Support Specialist – Onsite | Rockford, IL Area | Career-Growth Opportunity
We’re looking for a hands-on IT Site Support Specialist to join a well-established company near Rockford, Illinois. If you're ready to take full ownership of local IT operations and grow into a future leadership role, this is your opportunity to make a real impact.
In this role, you won’t just support systems—you’ll become the go-to person for all things IT at the site, playing a vital part in keeping infrastructure and people connected and productive.
🔧 What you’ll be doing:
- Delivering onsite support for approx. 100–150 users in a dynamic plant environment
- Managing IT infrastructure, devices (including iPads and laptops), and user access
- Supporting global onboarding processes and coordinating with third-party service providers
- Owning IT asset inventory and ensuring smooth, reliable daily operations
- Working closely with global teams on systems and tooling
🌱 Why this role stands out:
- Full ownership: You’ll lead onsite IT support and become a key part of the wider IT strategy
- Career development: With proven performance, you’ll have the chance to expand your scope—managing vendor relationships, supporting global IT initiatives, and potentially leading a future team
- Visibility and impact: You’ll be part of a company that values initiative and gives you the space to grow
- Stability with vision: Join a team that’s investing in people, technology, and long-term development
👤 Who we’re looking for:
- Someone who thrives in a hands-on support role and enjoys being the person others rely on
- Strong experience in Microsoft infrastructure, device setup, and basic server admin
- Proactive, independent mindset with the ability to collaborate across teams and time zones
- Comfortable managing hardware, user requests, ticketing systems, and asset inventory
📍 Location: On-site, Monday–Friday, in the Rockford, IL area
🕒 Working Hours: 6:30 AM – 3:00 PM (ideal for early risers!)
💵 Salary: $80,000 – $105,000 benefits (listed below)
📈 Career Track: IT lead → vendor manager → team leadership
🎁 What’s in it for you?
- Comprehensive health coverage – including medical, dental, and vision plans
- Support for life’s big moments – with paid parental leave and adoption assistance
- Financial wellbeing – retirement savings options with company contributions
- Work-life balance – generous paid time off and floating holidays
- Stability and opportunity – full-time employment with a strong benefits package
- Growth-focused culture – access to training programs and professional development resources
- Education support – including tuition reimbursement for continued learning
- Performance recognition – structured bonus and reward programs
💬 Ready to step into a role that grows with you?
Salary : $80,000 - $105,000