What are the responsibilities and job description for the Operations Manager position at PeopleLift?
ABOUT PEOPLELIFT
PeopleLift is a bilingual staffing and HR consulting firm headquartered in Atlanta, GA, with a registered entity in San Juan, Puerto Rico. We help growing companies across the U.S. and Latin America build strong teams and navigate complex workforce challenges — and we do it fast. As we grow, we need someone who can help keep the engine running smoothly behind the scenes.
THE ROLE
We're looking for a highly organized, proactive Operations Manager to join PeopleLift on a contract basis with the potential to grow into a permanent role. This person will work directly with our CEO to streamline internal operations, support client delivery, and help scale our processes as the business expands. If you thrive in a fast-moving environment, love building order out of chaos, and want to be part of a mission-driven team — this role is for you. You must be based in the greater Atlanta, GA area and available during Eastern Time business hours.
WHAT YOU'LL DO
• Manage day-to-day operational workflows to ensure the business runs efficiently across recruiting, HR consulting, and client accounts
• Own internal project tracking — keeping deliverables, deadlines, and priorities organized and visible
• Support the CEO with scheduling, communications, and administrative coordination
• Help build, document, and improve internal processes and SOPs as the company scales
• Coordinate with clients and candidates to ensure a seamless experience throughout the engagement lifecycle
• Assist with onboarding logistics for new hires, contractors, and client engagements
• Monitor key business metrics and prepare regular reporting for leadership
• Manage vendor relationships, tools, and subscriptions across the tech stack
• Support business development activities including outreach follow-ups and proposal coordination
• Handle bilingual communications in English and Spanish as needed
WHAT WE'RE LOOKING FOR
• 3 years of operations, project management, or executive support experience, ideally within a small business or professional services environment
• Exceptionally organized — you build systems, not workarounds, and nothing slips through the cracks
• Strong communicator in both written and verbal form; you represent the brand well in every interaction
• Comfortable wearing multiple hats and pivoting quickly as priorities shift
• Tech-savvy with the ability to quickly learn new platforms and tools
• Self-starter who can work independently and take initiative without waiting to be told what to do next
• Bilingual English/Spanish is a strong plus, but not required
• Familiarity with staffing, recruiting, or HR consulting is a significant advantage
• Must reside in the greater Atlanta, GA metropolitan area
TOOLS WE USE
• Pipedrive, Loxo, JazzHR for CRM and ATS management
• Lemlist, Clay, UpLeads for outreach and business development
• Calendly, Gmail, Granola for scheduling and communications
• Canva, Grammarly, Claude AI, ChatGPT for content and productivity
WHY PEOPLELIFT
• Work directly with the CEO — your contributions will be seen and felt immediately
• A contract role with a genuine path to permanent as you prove your impact
• Fully remote with the flexibility to do your best work on your own terms
• Be part of a growing, award-winning firm that is expanding across the U.S. and Latin America
• A culture that values bilingual talent, creative problem-solving, and people who take ownership
EQUAL OPPORTUNITY EMPLOYER
PeopleLift is an equal opportunity employer and is committed to building a diverse and inclusive team. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. All qualified applicants will receive consideration for employment without regard to any of these characteristics. We encourage candidates of all backgrounds to apply.
Our client is an EEOC Employer and encourages all minority groups to apply.
By applying to this job, as part of our typical recruiting process, from time to time, we may contact you regarding positions that we feel are a good fit for you or engage with you during the recruiting process via SMS text message. Message and data rates may apply, depending on your mobile phone service plan. At any time you can get more help by replying HELP to these texts, or you can opt-out completely by replying STOP. Our Terms of Service are available at www.peoplelift.com.