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ADMINISTRATIVE DIRECT SUPPORT PROFESSIONAL, CERTIFIED DAY SERVICES

PeopleInc
BUFFALO, NY Full Time
POSTED ON 4/3/2026
AVAILABLE BEFORE 6/3/2026

Hourly Pay Range: $16-$20

Shift: Monday-Friday Days

Provides courteous and knowledgeable administrative support; is the initial point of contact for front desk calls and visits—ensures efficient operation and outstanding customer service. As a Direct Support Professional (DSP), supports the persons’ served character, choices, strengths, interests and needs and ensures a safe, healthy and clean environment.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

  • Warmly welcomes employees and guests to the facility—clearly and cordially answers and transfers calls, delivers messages from voicemail and email and takes necessary action to address caller/visitor needs involving appropriate personnel
  • Receives deliveries and prepares items for delivery—sorts, distributes and posts mail and maintains the facility mail hub and mailboxes, coordinates mailings
  • Completes purchase requisitions for mail and office supplies as needed or requested
  • Provides various administrative tasks as needed or requested which support the entire team at the facility
  • Respects and maintains the confidentiality of the persons served and demonstrates a positive and caring attitude
  • Plans, coordinates and implements meaningful activities and person-centered activities that promote independence, inclusion and productivity
  • Completes all tasks necessary to ensure the health and safety of each person receiving services
  • Performs DSP supports to program as needed
  • Promptly and accurately completes daily documentation and other accounting as required by OPWDD and agency standards
  • Remains compliant with all required training
  • Maintains certification in CPR, Strategies for Crisis Intervention and Prevention (SCIP-R) and medication administration and performs all as needed
  • Attends and participates in meetings and trainings
  • Complies with all agency policies and procedures.
  • Other duties as assigned.

 

MINIMUM QUALIFICATIONS:

  • High School Diploma/GED and 1-2 years of related experience or equivalent combination of education and related experience.
  • Ability to handle multiple tasks simultaneously.
  • Basic computer skills.
  • Lifting requirement of 35 lbs.
  • Ability to support people receiving services with repositioning, lifting and transferring as required by their person-centered plan, to sit for extended periods of time and to meet the physical requirements to react to emergency situations using CPR, SCIP-R.

 

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

Salary : $16 - $20

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