What are the responsibilities and job description for the Quality Assurance Senior Manager position at People Technology & Processes LLC?
Title: Quality Assurance Senior Manager
Clearance Type: None
Responsibilities (including but not limited to):
Quality Governance & Compliance
- Own the Quality Management Plan (QMP) aligned to contract requirements, NAVSEA policies, and internal standards.
- Establish and manage QA processes for all task orders, including checklists, acceptance criteria, workflows, and version control.
Deliverable & Process Excellence
- Lead reviews for all contractual deliverables (e.g., technical reports, program plans, schedules, metrics dashboards), ensuring accuracy, completeness, and timeliness.
- Define, track, and report Key Performance Indicators (KPIs) and Service Level Agreements (SLAs); drive root-cause analysis and corrective/preventive actions (CAPA).
- Coordinate readiness for audits/inspections and respond to Corrective Action Requests (CARs).
Information Assurance Integration
- Partner with technical leads to ensure deliverables reflect current Navy/DoD IA policies, configuration baselines, and risk acceptance decisions.
Stakeholder Engagement
- Serve as primary QA interface to Government stakeholders (COR/ACOR, Task Order CORs), Program Manager, and functional leads.
- Facilitate QA reviews, readiness briefs, and continuous improvement sessions; maintain transparent communications on quality status and risks.
Team Leadership & Coaching
- Promote a culture of accountability, precision, and customer mission focus.
Salary : $148,000 - $160,000