Shipping/Receiving Clerk

Position title: Shipping/Receiving Clerk

Location: Newport, Rhode Island

Clearance required: Secret

Scope: Performs receiving operations and customer service support for Property Accountability Services (PAS) at NUWCDIVNPT warehouse facilities. Executes material receipt, inspection, documentation, and customer inquiry functions using Navy ERP for SUBSAFE/LEVEL I/DSS-SOC material.

Responsibilities include (but are not limited to):

• Collect material from specified on-base locations upon receipt of WMF or B47 Express Pickup email.
• Receive material delivered to Building 47 warehouse.
• Process receipts by material type:
  • Classified/COMSEC: Scan unopened package into receiving log; transfer to Government lead
  • MILSTRIP: Responsible for entire receiving process
  • GPC/Contract: Complete kick and count, scan package, transfer to Government lead
  • Goods receipt without reference: Responsible for entire receiving process
  • Unidentified material: Record in frustrated material log; transfer to Government-defined location
• Receive and inspect materials from supplier, carrier, storage, or customer; verify parts are correct and undamaged.
• Offload material from delivery vehicles for freight deliveries.
• Inspect shipping packaging and material for damage or leakage; verify part number/material number, count, and condition against Navy ERP purchase order.
• Document damaged, deficient, mismatched, or nonconforming materials; prepare TDRs, SDRs, PQDRs.
• Establish and maintain open orders, bills of lading, WMFs, and completed files.
• Maintain files with delivery information, shipping data, packing slips, vendor correspondence, obligation change notices, PO modifications, rejected material notifications.
• Conduct research to obtain accurate order identification for material received without documentation.
• Receive, validate count and package condition, identify classification, segregate multipacks, and label material.
• Complete Navy ERP induction process, Material WMFs, chain of custody forms, and document receipt in Government log.
• Generate daily delivery manifest for material to be delivered within next business day.
• Complete Navy ERP induction for NUWC Detachment and offsite location receiving documentation.
• Use Navy ERP on real-time basis to track receipt, validation, and delivery of materials.
• Complete Key Supporting Documents (KSDs): DD-250, DD-1348, DD-1149, WMFs, packing slips.
• Record receipt of custody of unordered or frustrated material in Government log.
• Transfer frustrated material to Government-defined location.
• Provide customer service via phone, email, fax, and in-person in a courteous and professional manner.
• Provide information and solutions in response to inquiries.
• Provide applicable Government disposal or shipping instructions and process guidance.
• Access Navy ERP to retrieve and record information; perform material identification and tracking.
• Investigate in-bound shipment status inquiries; verify status; locate material if already received; provide feedback to customer.
• Identify root cause of delivery issues; capture lessons learned.
• Support quarterly summary reports of delivery issues with process improvement recommendations.
• Utilize Navy ERP, WebFLIS, and Haystack for logistics research.

Qualifications:

• High School Diploma.
• One (1) or more years in a related field.

Desired Qualifications/Experience:

• Navy ERP/SAP receiving operations.
• MILSTRIP (DLM 4000.25-1-M), NAVSEA Warehouse Process Guide.
• Logistics documentation: WMFs, DD-1149, DD-1348, DD-250, Bills of Lading, packing slips, chain of custody forms.
• Discrepancy reporting: TDRs, SDRs, PQDRs.
• Customer service and inquiry response.
• SUBSAFE/LEVEL I/DSS-SOC material handling.