What are the responsibilities and job description for the Shipping/Receiving Clerk position at PEOPLE TECHNOLOGY AND PROCESSES LLC?
Position title: Shipping/Receiving Clerk
Location: Newport, Rhode Island
Clearance required: Secret
Scope: Performs receiving operations and customer service support for Property Accountability Services (PAS) at NUWCDIVNPT warehouse facilities. Executes material receipt, inspection, documentation, and customer inquiry functions using Navy ERP for SUBSAFE/LEVEL I/DSS-SOC material.
Responsibilities include (but are not limited to):
- Collect material from specified on-base locations upon receipt of WMF or B47 Express Pickup email.
- Receive material delivered to Building 47 warehouse.
- Process receipts by material type:
- Classified/COMSEC: Scan unopened package into receiving log; transfer to Government lead
- MILSTRIP: Responsible for entire receiving process
- GPC/Contract: Complete kick and count, scan package, transfer to Government lead
- Goods receipt without reference: Responsible for entire receiving process
- Unidentified material: Record in frustrated material log; transfer to Government-defined location
- Receive and inspect materials from supplier, carrier, storage, or customer; verify parts are correct and undamaged.
- Offload material from delivery vehicles for freight deliveries.
- Inspect shipping packaging and material for damage or leakage; verify part number/material number, count, and condition against Navy ERP purchase order.
- Document damaged, deficient, mismatched, or nonconforming materials; prepare TDRs, SDRs, PQDRs.
- Establish and maintain open orders, bills of lading, WMFs, and completed files.
- Maintain files with delivery information, shipping data, packing slips, vendor correspondence, obligation change notices, PO modifications, rejected material notifications.
- Conduct research to obtain accurate order identification for material received without documentation.
- Receive, validate count and package condition, identify classification, segregate multipacks, and label material.
- Complete Navy ERP induction process, Material WMFs, chain of custody forms, and document receipt in Government log.
- Generate daily delivery manifest for material to be delivered within next business day.
- Complete Navy ERP induction for NUWC Detachment and offsite location receiving documentation.
- Use Navy ERP on real-time basis to track receipt, validation, and delivery of materials.
- Complete Key Supporting Documents (KSDs): DD-250, DD-1348, DD-1149, WMFs, packing slips.
- Record receipt of custody of unordered or frustrated material in Government log.
- Transfer frustrated material to Government-defined location.
- Provide customer service via phone, email, fax, and in-person in a courteous and professional manner.
- Provide information and solutions in response to inquiries.
- Provide applicable Government disposal or shipping instructions and process guidance.
- Access Navy ERP to retrieve and record information; perform material identification and tracking.
- Investigate in-bound shipment status inquiries; verify status; locate material if already received; provide feedback to customer.
- Identify root cause of delivery issues; capture lessons learned.
- Support quarterly summary reports of delivery issues with process improvement recommendations.
- Utilize Navy ERP, WebFLIS, and Haystack for logistics research.
Qualifications:
- High School Diploma.
- One (1) or more years in a related field.
Desired Qualifications/Experience:
- Navy ERP/SAP receiving operations.
- MILSTRIP (DLM 4000.25-1-M), NAVSEA Warehouse Process Guide.
- Logistics documentation: WMFs, DD-1149, DD-1348, DD-250, Bills of Lading, packing slips, chain of custody forms.
- Discrepancy reporting: TDRs, SDRs, PQDRs.
- Customer service and inquiry response.
- SUBSAFE/LEVEL I/DSS-SOC material handling.