What are the responsibilities and job description for the IT Support Lead position at PEOPLE TECHNOLOGY AND PROCESSES LLC?
Position title: IT Support Lead
Location: Fort Bragg (Fort Liberty), NC
Clearance required: SECRET
Responsibilities include (but are not limited to):
- Lead the IT Operations Branch and serve as the designated point of contact for all IT support functions.
- Develop, maintain, and submit documentation required for the enclave’s Authorization to Operate (ATO).
- Coordinate with the Government Information Systems Security Manager (ISSM) and ensure compliance with all cybersecurity directives and policies.
- Provide technical leadership and direct oversight of IT personnel supporting mission systems.
- Ensure system availability, security, and performance across the SOMTC infrastructure.
- Manage incident response actions and maintain continuous cybersecurity readiness.
- Oversee vulnerability assessments, risk mitigation measures, and system security improvements.
- Maintain operational continuity through effective Disaster recovery and business continuity planning (DR/BCP) and execution.
- Ensure adherence to all DoD information assurance, cybersecurity, and confidentiality requirements.
- Bachelor's degree in an IT-related field, OR an associate degree in an IT-related field with 10 years of IT Lead experience.
- Current certification meeting DCWF Information Systems Security Manager (722) at the Intermediate/Advanced proficiency level (e.g., CISSP or CISM); minimum 20 hours of continuing professional development (CPD) annually.
- 4 years in a formal supervisory role managing technical teams for military information systems.
- Program management, including task delegation, performance tracking, and personnel development.
- Overseeing complex datacenter environments such as server virtualization, network infrastructure, and storage.
Required Skills/Qualifications:
- Cybersecurity principles, methodologies, and best practices.
- NIST Risk Management Framework (RMF).
- National and international cyber laws, regulations, and standards.
- Network security architecture and technologies.
- Incident response.
- Vulnerability management and penetration testing.
- Security assessment and authorization.
- Disaster recovery and business continuity planning (DR/BCP).
- Security awareness training.
- DoD cyber policies.