What are the responsibilities and job description for the Information Technologist position at PEOPLE TECHNOLOGY AND PROCESSES LLC?
Position title: Information Technologist
Location: Fort Hood, TX
Clearance required: SECRET
Position Summary: Provides comprehensive client administration for Microsoft desktop and laptop systems. Responsible for "touch labor" support, configuration management, and hardware/software troubleshooting.
Responsibilities include (but are not limited to):
- Establish and maintain Microsoft Intune accounts and troubleshoot system baseline applications.
- Perform network registration of client equipment and coordinate image changes with the NEC.
- Provide 2-hour priority support for classrooms and Senior Leadership (O-6/GS-15 and above).
- Execute commercial hardware repairs and maintain technical continuity documentation.
Qualifications:
- U.S. Citizenship is required.
- Active SECRET clearance is mandatory.
- Bachelor’s Degree (or Associate’s with 3 years of related experience).
- Minimum 2 years of client support in a Microsoft Windows-based environment (Windows 11/M365).
- IAT Level II Certification (Security CE) and Computing Environment (CE) training.