What are the responsibilities and job description for the Clinic Office Manager position at People's Health & Wellness Clinic?
Clinic Office Manager
People's Health & Wellness Clinic (PHWC) – Barre, Vermont
Full-Time | Monday–Friday | 8:30 a.m.–5:00 p.m.
Salary: $54,000 annually
Benefits: Health benefit up to $9,000 annually, generous paid time off, 10 paid holidays, a two-week clinic closure between Christmas and New Year's, and employer 401(k) contributions after one year of employment.
Help Make Healthcare Accessible to Everyone
The People's Health & Wellness Clinic is seeking a compassionate, organized, and mission-driven Clinic Office Manager to become the welcoming face and operational heart of our clinic.
Every day, PHWC provides free medical, dental, mental health, and care coordination services to Vermonters who face barriers to accessing healthcare. Our patients include working families, older adults, uninsured individuals, members of the LGBTQ community, immigrants and refugees, and others who may have nowhere else to turn for care.
This is more than an administrative position. The Clinic Office Manager helps create a welcoming environment where every patient is treated with dignity, respect, and compassion.
About the Role
As Clinic Office Manager, you will serve as the central hub of clinic operations, supporting patients, volunteers, healthcare providers, and staff. You will help ensure that the clinic runs smoothly while maintaining a warm and professional atmosphere.
Responsibilities include:
- Welcoming patients and answering phones
- Scheduling appointments and managing patient records
- Coordinating communication with patients, providers, and partner organizations
- Supporting and scheduling front desk volunteers
- Assisting with provider and volunteer scheduling
- Maintaining office systems, records, and supplies
- Supporting clinic meetings, events, and special projects
- Working closely with clinical staff to ensure excellent patient care and follow-up
Who We're Looking For
The ideal candidate is someone who:
- Enjoys helping people and building relationships
- Is highly organized and able to manage multiple priorities
- Communicates clearly and professionally
- Is comfortable working with volunteers and diverse populations
- Maintains confidentiality and professionalism
- Is comfortable with computers, email, and office software
- Can adapt to changing needs and solve problems independently
Experience in healthcare, nonprofit organizations, customer service, or office administration is helpful but not required.
Our Values
PHWC believes healthcare is a human right.
We are committed to creating a welcoming environment for all people, regardless of income, housing status, sexual orientation, gender identity, race, ethnicity, immigration status, or life circumstances. We seek team members who share our commitment to equity, compassion, and treating every person with dignity and respect.
Why Work at PHWC?
At PHWC, you'll join a dedicated team of staff, volunteers, and healthcare professionals who are making a real difference in the lives of our neighbors every day.
If you're looking for work that combines purpose, community, and meaningful impact, we'd love to hear from you.
How to Apply
Please submit a resume and cover letter describing your interest in the position to:
Daniel Barlow, Executive Director
daniel@phwcvt.org
Applications will be reviewed on a rolling basis. The deadline to apply is Tuesday, June 30.
PHWC is an equal opportunity employer committed to building a diverse and inclusive workplace.
Pay: $25.96 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $9,000 - $54,000