What are the responsibilities and job description for the Teller - Seasonal Summer Position (May - August) position at People's Credit Union?
You Belong Here
People’s Credit Union is built on the belief that members and employees should feel a sense of belonging. Based on our Core Values, we created that feeling by design to offer you a genuine sense of community where you are supported personally and professionally.
If you work here, you belong here.
Your Values Align With Ours
We hire employees whose core values match our own. We can train for competency, but if you’re also genuine, trustworthy, earnest, empathetic, and resourceful, we want you on our team.
Your Voice Is Heard
Here, hierarchy doesn’t drive impact - all voices are sought out, heard, and respected. We are listeners, then doers.
Your Team Makes You Stronger
Independent work is expected, but collaboration with compassionate accountability makes us all stronger. Working together, we all learn and grow.
Your Future Is Bright
We recognize that careers are not always straight lines. Professional development is a shared responsibility. We are committed to providing opportunities and resources to help you navigate your career paths and achieve your goals. Let's work together to foster growth and development in our organization.
What we offer
• 401(k) and Roth plan with a competitive employer match
• Robust Wellness Program
• Employee Recognition Program
• Fun, food, and events
*Please note: This position will run from approximately mid-May through mid-August.*
Position Summary:
This position provides extraordinary member experience by performing standard teller transactions and balances processed transactions on a daily basis.
Essential Responsibilities and Accountabilities:
- Performs accurately, routine transactions as it relates to Credit Union products and services in a professional and courteous manner
- Balances processed transactions on a daily basis
- Cross sells all Credit Union products and services directing members to the appropriate departments
- Attends training sessions and seminars as requested by supervisor and mandated by the Credit Union
- Adheres to and demonstrates the behaviors of the Credit Union’s core values; actively works to enhance the member experience throughout the Credit Union
- Performs all duties in line with all Credit Union policies and all state and federal regulations
- Other duties as requested
Key Behavioral Competencies
Initiative
Individuals effective at this competency are able to take effective action without being directed. When they see a need or are given a goal, they take full ownership and act on it without waiting for someone to tell them what to do or how. They seek out guidance when needed so they are able to achieve goals. They make things happen.
Learning Agility
Individuals effective at this competency are curious and are constantly seeking the “why” behind everything. They enjoy obtaining new information and seek it out. They can effectively apply new knowledge and inspire others to do the same.
Team Player
Individuals effective at this competency identify with the larger organizational team and their role within it. They are willing and readily share resources, respond positively to requests from other parts of the organization, and support organizational goals. They have empathy for others’ roles and responsibilities and support all members of the organization.
Dependability & Reliability
Individuals effective at this competency understand the importance of consistently meeting commitments and quality of work. They are able to be trusted to be on-time, prepared, and will make decisions that are aligned with the organization’s purpose, values and goals. They communicate when they cannot meet commitments and make plans to cover any commitments they are missing.
Active Listening
Individuals who are effective with this competency will be fully present and give undivided attention when someone is speaking. They will give cues both verbally and non-verbally indicating they are engaged in what someone is saying. When the speaker is finished speaking, they paraphrase to confirm understanding of what was being communicated.
Knowledge and Skills:
- High School diploma or equivalent
- At least 6 months of cash handling experience
- Satisfactory completion of teller training
- Good oral communication skills
- Ability to operate standard office equipment (i.e. calculator)
- Must be able to speak clearly and deliver information in a logical and understandable sequence.
- Must be able to use basic math skills and spell accurately up to a high school graduate level.
ADA Requirements:
Physical Requirements:
- Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 10 lbs. and coin bags up to 30 lbs. on occasion.
- Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator.
- Must be able to stand for long periods of time.
- Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
- Must be able to work additional hours whenever required or requested by management.
- Must be capable of regular, reliable, and timely attendance.
Working Conditions:
- Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
- Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
- Must be able to read and carry out various written instructions and follow oral instructions.
An Equal Opportunity Employer, including disability / veterans.