What are the responsibilities and job description for the Chief Executive Officer position at People's Community Federal Credit Union?
Chief Executive Officer of PCFCU
About PCFCU
People’s Community Federal Credit Union, founded in 1952, serves those who live, work, or worship anywhere in Clark, Cowlitz, or Skamania Counties. With over 10,000 members and $276,000,000 in assets, we are a strong and creative financial services institution. We fulfill our people-helping-people mission by serving our members’ financial needs. Our team members enjoy a kind and collegial work environment where satisfaction is high and turnover is low.
The CEO’s Role
The Chief Executive Officer (CEO) is responsible for the overall leadership, strategic direction, and day-to-day management of the credit union. This is a hands-on role requiring active involvement in all operational areas, including lending, underwriting, financial management, member services, compliance, and staff leadership. The CEO works closely with, and reports to, the Board of Directors to ensure the credit union operates in a safe, sound, and member-focused manner. This is a fully in-office role at our headquarters in Hazel Dell, Washington, with local travel to other offices within a 20-mile radius.
Key Responsibilities
Leadership & Strategy
- Provide strategic leadership and vision in alignment with the credit union’s mission and goals
- Collaborate with the Board of Directors to develop and execute long-term strategic plans
- Ensure organizational performance meets established financial and operational objectives
- Foster a culture centered on member service, accountability, and operational excellence
Lending & Underwriting
- Oversee all aspects of the credit union’s lending program, including consumer, real estate, and business lending
- Actively participate in and/or make final underwriting and credit decisions, particularly for complex or large loans
- Ensure adherence to sound underwriting practices, risk management principles, and regulatory requirements
- Monitor loan portfolio performance, asset quality, and concentration risks
Financial Management
- Oversee budgeting, financial reporting, asset/liability management, and overall financial performance
- Ensure the credit union maintains strong capital, liquidity, and earnings
- Monitor key financial metrics and implement strategies to achieve performance targets
Operations & Member Service
- Direct daily operations to ensure efficient, compliant, and high-quality service delivery
- Ensure a strong member experience across all delivery channels
- Oversee product development, pricing strategies, and service offerings
Compliance & Risk Management
- Ensure compliance with all applicable federal and state regulations, including NCUA requirements
- Maintain strong internal controls, policies, and procedures
- Work closely with auditors and examiners to ensure regulatory compliance
Human Resources & Team Leadership
- Lead, mentor, and develop staff across all departments
- Promote a positive, collaborative, and high-performance work environment
- Oversee hiring, performance management, and organizational development
Community & Member Engagement
- Represent the credit union within the community and industry
- Build and maintain relationships with members, business partners, and community organizations
- Support community involvement and outreach initiatives
What We’re Looking For
Minimum Qualifications
- Bachelor’s degree in business, finance, or related field
- Minimum of 7–10 years of progressive leadership experience in financial services, preferably within a credit union
- Strong background in lending and credit underwriting, including commercial and real estate lending
- Demonstrated experience in financial management and regulatory compliance
- Proven leadership, decision-making, and communication skills
Preferred Qualifications
- Master’s degree in finance or business management
- 2 years as CEO of a financial institution
- Experience growing the member base of a financial institution
Key Competencies
- Hands-on leadership style with the ability to balance strategic oversight and daily operations
- Strong credit judgment and risk assessment skills
- Financial acumen and analytical ability
- Member-focused mindset
- High integrity and sound judgment
- Excellent people skills and the ability to have positive interactions with staff at all levels, members, and the Board of Directors
Compensation & Benefits
- Annual Base Salary: $230,000–$260,000, depending on experience
- Annual Incentive Bonus: Up to 20% of base salary, based on achievement of PCFCU goals
Benefits Package:
- Medical, dental, and vision insurance
- Short-term disability (STD) and long-term disability (LTD) coverage
- Life insurance
- Robust 401(k) retirement plan
- Vehicle stipend
- Generous paid time off (PTO), sick leave, and all federal holidays
Pay: $230,000.00 - $260,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $230,000 - $260,000