Violations Manager - Affordable Housing

Overview: The Violations Manager is responsible for ensuring compliance with all applicable federal, state, and local housing regulations by managing the identification, tracking, and resolution of property violations. This includes oversight of certification processes, mandated filings, and coordination of all work related to violation remediation. The role requires strong organizational, communication, and project management skills, as well as the ability to collaborate with internal teams, external consultants, residents, and regulatory agencies.

Responsibilities

• Track all open violations and oversee their timely resolution and closeout. Maintain up to date logs and ensure consistent follow-through on outstanding issues.
• Ensure timely and accurate filings related to NYC Local Laws and regulatory mandates (e.g., LL55, LL33, LL84, etc.), in coordination with the Facilities and General Manager.
• Manage relationships with consultants, expeditors, and contractors to facilitate inspections, assessments, and necessary remediation activities.
• Oversee the end-to-end lifecycle of work orders related to compliance, including scheduling, maintenance coordination, resident communication, and closeout documentation.
• Schedule and manage mold inspections and remediation in accordance with HPD and DOHMH guidelines, ensuring full documentation and timely resolution.
• Utilize systems such as SiteCompli, Yardi, Jaffa, and government portals to track compliance milestones. Maintain accurate internal records using Excel and other tools.
• Serve as the primary point of contact for all violation related matters, ensuring clear and timely communication with residents, staff, vendors, and regulatory entities.
• Prepare daily, weekly, and monthly reports on violation status and compliance metrics for review by senior site leadership.
• Assist with monthly work order reports and compliance updates submitted to NYCHA, ensuring all data meets program requirements.
• Stay up to date on housing code changes, enforcement trends, and industry best practices. Recommend and implement improvements to compliance processes.
• Complete administrative tasks as assigned by the Facilities and General Manager to support ongoing compliance efforts and site operations.