Superintendent

Position Overview: Candidate should be a hands on, self-starter, with excellent interpersonal skills and experience in all facets of multifamily building maintenance. Detail oriented with the ability to meet deadlines and thrive under pressure. The ideal candidate should be able to supervise staff, assign work as well as take and follow directions from superiors. Experience with electrical, plumbing and HVAC operations is required. The candidate must have excellent references and strong customer service skills. This is a live-in Union position.

1,441 Units

Supervises /- 30 Porters

Supervises /- 7 Handymen

Staffing is subject to change

Key Responsibilities

• The Superintendent is directly responsible for all issues pertaining to building repairs, service, and staff.
• Develop a maintenance schedule and submit for approval.
• Supervise Maintenance staff, delegate work duties to on-site staff, and document issues as they arise.
• Walk and inspect the building, grounds, and steam room, daily to maintain an appropriate level of cleanliness and to ensure a high level of preventive maintenance.
• Complete apartment turnovers in a timely manner.
• Prepare apartments and conduct all inspections, including annual, move-in, move-out and as needed HQS/NSPIRE inspections.
• Ensure the timely removal of snow.
• Respond to building emergencies and resolve as required.
• Resolve any tickets/violations in person and in accordance with proper procedures per agency.
• Maintain a positive dialogue with Property Management to review maintenance practices and improve the overall operation of the property.
• Assign and ensure completion of tenant and building work orders in a professional and timely manner.
• Work with DOB, HPD, NYCHA, FDNY, DHCR, DOHMH and all others agencies to ensure compliance.
• Communicate with tenants, tenant’s associations, and owners.
• In coordination with property management, order supplies and services.
• Assist and coordinate work performed at the building by outside contractors inc. capital work.
• All accidents must be reported immediately to Management and Human Resources. A written incident report of the accident must be provided as follow-up within 12 hours to Management.
• Develop a positive relationship with tenants by responding to their concerns and service requests in a timely and professional manner.
• Utilize property management’s software system to enter Purchase Orders for services and supplies and close out those orders upon receipt.
• Meet with energy engineers as directed by Ownership and Property Management to ensure adherence to best practices.
• Notification must be given to the management company if the Superintendent in unable to work due to illness or personal emergency; replacement coverage will be arranged as needed.
• Attend monthly Tenant meetings as needed, including after hours.