What are the responsibilities and job description for the Operations Associate position at People Performance Resources?
Operations Associate
People Performance Resources (PPR)
Dallas, TX (Hybrid or On-site, as applicable)
About PPR
People Performance Resources (PPR) inspires excellence in workplaces. We serve as a trusted human capital partner to organizations across industries, providing payroll administration, People and Culture consulting, compensation architecture, leadership development, and operational expertise.
Our clients rely on us for precision, discretion, and steady leadership. Behind every exceptional workplace is dependable infrastructure — and payroll and benefits administration are at the core of that foundation.
About the Role
We’re looking for a highly organized and proactive Operations Associate to support the day-to-day execution of our business operations. This role is critical in turning strategy into action, ensuring projects stay on track, systems run smoothly, and teams are aligned.
You’ll work closely with the COO and cross-functional teams to manage logistics, improve processes, and keep key initiatives moving forward. If you thrive in fast-paced environments, love bringing structure to complexity, and have a strong attention to detail, this role is for you.
What You Will Do
Operational & Administrative Support
- Partner with the COO to manage priorities, schedules, and key deliverables
- Track operational activities such as invoices, contracts, and project milestones
- Prepare meeting materials, summaries, and internal reports
- Maintain organized digital files and documentation systems
Project & Process Coordination
- Support execution of strategic initiatives and special projects
- Track progress against goals and ensure follow-through on key deliverables
- Coordinate meetings, document action items, and monitor completion
- Document and maintain standard operating procedures (SOPs) and workflows
Systems & Tools Management
- Maintain and improve internal systems (e.g., Monday.com, Harvest, shared drives)
- Ensure data accuracy, organization, and version control
- Troubleshoot basic system issues and coordinate with vendors as needed
- Build and manage templates, trackers, and dashboards
Marketing & Business Operations Support
- Coordinate logistics for marketing initiatives and client projects
- Track pipeline activity including leads, proposals, and onboarding progress
- Maintain organized documentation and reporting for business development efforts
- Ensure consistency in branding and materials across channels
People & Organizational Support
- Assist with recruiting coordination and onboarding logistics
- Maintain organizational documentation (org charts, role descriptions, etc.)
- Support team meetings, engagement initiatives, and company events
- Track completion of trainings, surveys, and performance processes
What Sets You Apart
- You don’t wait to be told what to do, you anticipate needs and act
- You bring structure to ambiguity and create systems that scale
- You’re just as comfortable executing tasks as you are improving processes
- You take ownership and pride in getting things done right
Experience and Qualifications
- 3-5 years of experience in operations, project coordination, or administrative roles
- Strong organizational and time management skills
- Experience with project management tools (Monday.com preferred)
- Proficiency in Microsoft Office
- Clear, concise communicator, both written and verbal
- High attention to detail and strong follow-through
- Comfortable working with sensitive information and maintaining confidentiality
- Bachelor’s degree in Business, Operations, or related field (or equivalent experience)
Why This Role Matters
This isn’t just an administrative role, it’s an execution engine for the business. Done right, this role creates leverage for leadership, improves team efficiency, and directly impacts company growth.
Our Values
At PPR, we operate with:
Ownership — We take responsibility and follow through.
Learning — We continuously strengthen our expertise.
Adaptability — We remain steady and solutions-focused in change.
Fun & Positivity — We build strong relationships and enjoy the work we do.
If you are seeking a role where precision matters, culture is a key priority, and growth is intentional, we would welcome the opportunity to connect.
Salary : $3 - $5