What are the responsibilities and job description for the Learning and Development Specialist position at People Driven Credit Union?
Description:
Join People Driven Credit Union as a Learning and Development Specialist and help shape the future of our team! Your engaging and charismatic approach will create a learning culture that fosters excellence and problem-solving. By utilizing your detail-oriented mindset, you’ll ensure that our programs are not only effective but also resonate with our member-centric values.
As a team member at PDCU, you'll receive:
- Employer paid Medical, Dental, and Vision for you with a low cost to add family members!
- Employer sponsored 401(k) program!
- Generous Paid Time Off including holiday's off with pay!
- Wellbeing reimbursement program including gym membership reimbursements.
Your day as a Learning and Development Specialist:
- Ensure team members are effectively and efficiently trained and cross trained in all phases of their position on the credit union’s core data processing system, intranet, products and services and other related software applications using various learning styles to ensure exceptional service to members.
- Oversee and administer the PDCU learning management system. Coordinate online training strategy and ensure that PDCU is getting the most benefit from the platform while maximizing functionality. Administrative duties include resolving technical issues, communications, developing and overseeing e-training and stakeholder management.
- Formulates training programs and events using research and determines instructional methods utilizing individual training, group instructions, demonstrations, and workshops; selects or develops training aids such as handbooks, visual aids and tutorials. Follow up with team development and track progress through testing both new and incumbents on a variety of topics through regular participation on team activities.
- Collaborates with Learning and Development Manager to assist with staff development guidelines.
- Maintains and tracks an educational calendar and library of resources, plans, and organizes training events, measures, and reports impact of training effectiveness, maintains checklists, reports, and transcripts.
- Minimum 2 years of classroom and/or virtual training experience required.
- Minimum of 1 year training content development required.
- Experience using Symitar preferred.
- BVS Learning Management System experience preferred.
- Associates degree, or the equivalent combination of education, training and experience.
**Must pass background, credit inquiry and drug screen.