What are the responsibilities and job description for the Head Teller - Romeo position at People Driven Credit Union?
Are you People Driven? Do you love to provide excellent service, multitask and have a high attention to detail? We are seeking an experienced lead customer service/sales representative to oversee our teller line and to serve our members promptly and professionally.
About People Driven Credit Union:
People Driven Credit Union (PDCU) has been serving the community for 90 years. We strive to surround ourselves with smart, passionate people who are curious and can apply experience and insight. People Driven believes in mutual success built on cultivation of long-term employee, member and vendor relationships.
Why have a Career at People Driven Credit Union? As a team member you'll enjoy:
- Employer paid medical, dental and vision for you and a low cost to add family members!
- Additional benefits including an employer sponsored 40lK program, vacation and personal time off!
- Federal holidays off with pay!
- A wellness program including fitness and wellbeing program reimbursements!
- To learn more about PDCU go to our website at https://www.peopledrivencu.org
Essential Duties and Responsibilities (Other duties may be assigned)
The Head Teller provides service to People Driven Credit Union members and is responsible for implementing existing policies, procedures, and systems involving cashiering operations and teller functions. The Head Teller is responsible for smooth flow of teller lines and adequate window coverage. This position is also responsible for assisting Tellers/MSRs with questions, resolving more complex problems, and overseeing balancing. This position ensures that members are promptly and professionally served, serving as a teller when needed.
- Ensures that all teller functions are correctly performed and are in accordance with established policies
and standards. Ensures that all security procedures are followed. - Answers Team Member questions solves problems, and assists with complex transactions and
sensitive member relations problems. Explains policies and procedures to members. - Investigates teller out of balance conditions and institutes corrective procedures.
- Maintains an inventory of cashier's checks, money orders, receipts, and other negotiable items
for use in the teller area. - Monitors, orders, dispenses, ships, and balances cash.
*Must be able to pass Background and Drug screening.
Salary : $22 - $26