What are the responsibilities and job description for the Business System Analyst position at People Consultancy Services (PCS)?
IT Business System Analysts (Junior) - User Technology Specialist
Location: Phoenix, Arizona ( 5 days onsite)
Local nearby Candidates required
Interview Type– In person
Visa: W2
Skills Required:
- User Onboarding & Access Setup
- Create and configure new user accounts in Active Directory (AD), email, and other enterprise systems.
- Set up user profiles, permissions, and security groups according to role-based access policies.
- Provision hardware and software for new employees, including desktops, laptops, and mobile devices.
- Conduct initial orientation on IT policies, tools, and system access
- Active Directory & User Group Management
- Maintain and update groups, and organizational units in AD.
- Troubleshot wired and wireless network connection issues for end-users.
- Set up and troubleshoot printers, scanners, webcams, and other peripherals.
- Manage docking stations, monitors, keyboards, and other user accessories.
- Replace and repair hardware components when necessary.
- User Support & Customer Service
- Provide clear, courteous, and professional communication with users
- Maintain accurate and timely records of support requests and resolutions