What are the responsibilities and job description for the Field Maintenance System Analyst position at Penske?
Position Summary:
The Maintenance Systems Analyst is a key member of the maintenance organization. This role is responsible for the User Acceptance Testing (UAT) of fixes and enhancements to our maintenance systems. On a regular basis this associate will monitor the ServiceNet jobs in order to identify when new jobs need to be created, validate and ensure Story acceptance/testing criteria are accurate and reasonable, and ensure the full functionality of the new features, enhancements and fixes.
Major Responsibilities:
• Understand and test/validate changes and enhancements to our repair system (ServiceNet).
• Learn and understand basics of other system that integrate with ServiceNet
• Guide developers and QA Testers on the requirements of changes / enhancements.
• Communicate new features and changes to the field as they are deployed.
• Document and follow a consistent job creation process.
• Review unfound jobs periodically to identify the need for additional jobs or the rewording and realignment of existing jobs. Also remove jobs that are no longer applicable from the system.
• Design and develop a methodology for system training and communication of system enhancements.
• Other projects as assigned by the supervisor.
**Qualifications: **
• Understanding of Maintenance policy and procedures especially focusing on Repairs
• Strong computer skills including Excel, Access, SQL
• Field experience a plus
• Knowledge of vehicle maintenance / terminology preferred.
• College degree preferred.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Job Category: Other Corporate
Job Family: Operations
Address: 100 Kachel Boulevard
Primary Location: US-PA-Reading
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2606092