What are the responsibilities and job description for the Window/Glass Technician position at Penske Automotive Group?
Mercedes-Benz of Chantilly, a Penske Automotive Group dealership, is looking for a Window/Glass Technician to join our team and deliver extraordinary customer experiences.
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals with that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Window/Glass Technician diagnoses and performs glass repairs on vehicles with efficiency, accuracy, and in accordance with dealership and manufacturer/factory standards.
WHAT WE HAVE TO OFFER
- Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
- Proudly named to Glassdoor's Best Places to Work.
- Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
- Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
- Values-driven culture built on integrity, professionalism, excellence, and teamwork.
- State-of-the-art facilities and excellent working conditions.
WHAT WE ARE LOOKING FOR
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
- Strong work ethic with the ability to work in a fast-paced, results-driven environment.
- Safe working knowledge of shop tools and equipment, and dealership experience.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Qualifications:
Competencies
- Exceptional customer service skills
- Excellent communication skills including the ability to listen to customers and determine how to assist them
- Ability to work well in a team environment and engage effectively with leadership
- Knowledge of automotive systems, tools, and repair processes
- Outstanding attention to detail with a commitment to quality
- Ability to use technical reference materials and technical manuals in written and online formats
- Ability to communicate technical terms to non-technical audience
- Ability to follow processes to ensure quality and safety
- Effective time management skills and ability to prioritize
Supervisory Responsibility
None
Work Environment
Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.
Physical Demands
Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
This position will require the employee to be standing for prolonged periods of time.
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.
This position involves repetitive motion.
This position requires the ability to talk and hear.
Position Type/Expected Hours of Work
Work evening, weekend, and holiday hours as required.
Required Education and Experience
High school diploma or the equivalent and two-year related experience or equivalent combination of education and experience.
Preferred Education and Experience
Associate's degree (A. A.) or equivalent from a two-year College or technical school. Three years of verifiable auto glass replacement experience. Luxury car experience preferred.