What are the responsibilities and job description for the Sprinter Technician position at Penske Automotive Group?
Mercedes Benz of Chandler, a Penske Automotive Group dealership, is looking for an experienced, Sprinter Van Technician to join our team and deliver extraordinary customer experiences.
JOIN OUR TEAM
WHAT WE ARE LOOKING FOR
- Experience as a Mercedes-Benz Technician, Sprinter Technician, Commercial Vehicle Technician, Automotive Technician, or Diesel Technician preferred.
- Experience diagnosing and repairing Mercedes-Benz Sprinter vans or commercial vehicles is highly desired.
- Strong diagnostic, mechanical, and electrical troubleshooting skills.
- Safe working knowledge of shop tools, diagnostic equipment, and dealership service operations.
- ASE certifications and/or Mercedes-Benz certifications are a plus.
- Genuine interest in providing an exceptional customer experience.
- Strong work ethic with the ability to thrive in a fast-paced, performance-driven environment.
- Positive attitude, reliability, and a team-oriented mindset.
WHAT WE HAVE TO OFFER
- Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
- Proudly named to Glassdoor's Best Places to Work
- Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
- Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
- Values-driven culture built on integrity, professionalism, excellence, and teamwork.
- State-of-the-art facilities and excellent working conditions.
WHAT YOU CAN BRING TO THE TABLE
- Technical Expertise: Diagnose, repair, and maintain Mercedes-Benz Sprinter vans, commercial vehicles, and related systems in accordance with manufacturer specifications.
- Diagnostics: Perform advanced mechanical, electrical, drivability, and computer diagnostic testing to accurately identify and resolve vehicle concerns.
- Commitment: Deliver a world-class service experience by completing quality repairs efficiently and accurately the first time.
- Communication: Clearly communicate technical findings and repair recommendations with Service Advisors and dealership personnel.
- Accountability: Complete repairs within manufacturer time standards while maintaining accurate repair orders and documentation.
- Safety: Follow Mercedes-Benz repair procedures and comply with all federal, state, local, OSHA, and dealership safety regulations.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Compensation for this position is based upon production/sales. The wage ranges are not guaranteed and are estimates based on expected production/sales. The minimum for this position is Arizona state minimum wage.
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Qualifications:
Competencies
- Exceptional customer service skills
- Excellent communication skills including the ability to listen to customers and determine how to assist them
- Ability to work well in a team environment
- Knowledge of automotive systems, tools, and repair processes
- Outstanding attention to detail with a commitment to quality
- Ability to use technical reference materials and technical manuals in written and online formats
- Ability to communicate technical terms to non-technical audience
- Ability to follow processes to ensure quality and safety
- Effective time management skills and ability to prioritize
Supervisory Responsibility
None
Work Environment
Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.
Physical Demands
Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
This position will require the employee to be standing for prolonged periods of time.
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.
This position involves repetitive motion.
This position requires the ability to talk and hear.
Position Type/Expected Hours of Work
Work evening, weekend, and holiday work hours as required.
Required Education and Experience
High school diploma or the equivalent and two-year related experience or equivalent combination of education and experience.
Preferred Education and Experience
Associate's degree (A. A.) or equivalent from two-year College or technical school; and two-year related experience and/or training; or equivalent combination of education and experience.
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
RV Certification is preferred