What are the responsibilities and job description for the Parts Counter Representative position at Penske Automotive Group?
Audi North Orange County, a Penske Automotive Group dealership, is looking for a motivated and customer-focused Parts Driver / Parts Counter Representative to join our team and help deliver extraordinary customer experiences.
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Parts Driver / Parts Counter Representative, you will support both the Parts and Service Departments by assisting retail and wholesale customers, service technicians, and dealership operations through timely parts support, deliveries, and exceptional customer service.
This is a great opportunity to gain valuable dealership experience while working in a fast-paced environment with a collaborative team and state-of-the-art facilities.
Pay for this position is $20-$23 per hour.
WHAT WE HAVE TO OFFER
- Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
- Proudly named to Glassdoor's Best Places to Work.
- Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
- Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
- Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
- Genuine interest in providing an exceptional customer experience
- Friendliness, enthusiasm, reliability, and a positive "team-player" attitude
- Excellent communication, interpersonal, and organizational skills
- Strong work ethic and ability to thrive in a fast-paced, results-driven environment
- Exceptional attention to detail
- Valid driver's license with a good driving record
- Safe driving habits and sound judgment on the road
WHAT YOU CAN BRING TO THE TABLE
Commitment:
Support customers and service technicians by ensuring required parts are available and delivered in a timely manner while providing a world-class customer experience at every interaction.
Excellence:
Maintain a high level of accuracy, organization, and attention to detail in both parts operations and delivery responsibilities. Safely transport parts and materials while supporting department efficiency and profitability.
Authenticity:
Provide knowledgeable and professional assistance regarding parts inquiries and deliveries in a courteous manner that reflects the dealership, brand, and PAG service values.
Growth Mindset:
Strive to grow within the dealership by supporting Parts Department goals, learning dealership operations, and contributing positively to the team environment.
RESPONSIBILITIES
- Assist retail, wholesale, and internal service customers with parts requests and inquiries
- Pull, organize, stock, and distribute parts as needed
- Deliver and pick up parts and materials safely and efficiently
- Maintain accurate inventory and documentation
- Support technicians by ensuring parts availability and timely delivery
- Maintain cleanliness and organization of the parts department and delivery vehicles
- Follow all safety and dealership procedures
APPLY WITH US! WE'RE HIRING IMMEDIATELY!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Salary : $20 - $23